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Unable to access Bookhopper website

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csnann
csnann Posts: 468 Forumite
Part of the Furniture 100 Posts Photogenic
edited 29 May 2009 at 4:38PM in Techie Stuff
For the last 2-3 weeks I have been unable to access the Bookhopper website, I assumed that they were having server trouble as they have been offline now and again recently. Today, though, I received book request from someone so I tried to the website from a different computer and was able to get in, but I still can't do it from my own computer. I get this message: Network Timeout

The operation timed out when attempting to contact www.bookhopper.com.

The requested site did not respond to a connection request and the browser has stopped waiting for a reply.

* Could the server be experiencing high demand or a temporary failure? Try again later.

* Are you unable to browse other sites? Check the computer's network connection.

* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.


* Still having trouble? Consult your network administrator or Internet provider for assistance.

I tried turning off my firewall to see if that would help but it made no difference. Any suggestions? I have the windows firewall and avira antivirus and use Supanet dial up. It won't work on Firefox or on Internet explorer. I also tried www.bookhopper.co.uk in case the address had changed. I have tried CCleaner to remove cookies but that made no difference.

Comments

  • hotkee
    hotkee Posts: 505 Forumite
    Nothing you can do - its a site issue for the owner.
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No problem visiting site @ 16.15 hrs.
  • csnann
    csnann Posts: 468 Forumite
    Part of the Furniture 100 Posts Photogenic
    I have been thinking about what I have changed in the last few weeks - I reinstalled XP, put on SP3 from a disc, started using avira and installed Spybot and ran the immunise feature. Could any of these have caused the problem?
  • csnann
    csnann Posts: 468 Forumite
    Part of the Furniture 100 Posts Photogenic
    Just bumping this up in case anyone knows how to help - or can someone explain why a website would suddenly be out of bounds?
  • I too have been unable to access bookhopper for 2 or 3 weeks. I wonder whether this is ISP related? During this period I know that others have been able to log on through other ISPs.

    I use VIrginMedia (was NTL) cable broadband. I have also tried logging in through my old PC, and that failed, so I assume that the problem is not related to recent updates on my main PC. I have also tried via ntl dial up and that did not get me to BookHopper either.

    However while I have not been able to get in, I know others have been able to get to the site using BTinternet broadband and Orange (was Freeserve) broadband.

    What ISPs are other contributors to this thread using?

    John
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Tiscali@ 21.17hrs no problem.
  • As of today, I am able to access the website again.

    John
  • csnann
    csnann Posts: 468 Forumite
    Part of the Furniture 100 Posts Photogenic
    I just got back in, too - it must have been them after all!
This discussion has been closed.
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