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Credit card compromised even after the card is cancelled

Hello,

I discovered earlier this month my credit card had been compromised and someone had taken £20 to pay for an 02 mobile phone topup. I phoned my credit card provider who started the dispute process and sent me a new card and pin. I have just returned from holiday to discover £30 has been taken out to pay for a Vodafone topup. I haven't even used my new card yet! so I phoned my credit card company who said the amount taken was below the threshold? My cc provider are sending me a dispute form to fill in.

I assumed when a card had been compromised it was blocked straight away so no one can use the card details anymore? Am I correct in assuming this, as i am certain who ever has my details will try and use it again as they have managed to do it twice so far!

Many Thanks

Glyn

Comments

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They have given you the answer - in some retail outlets smaller amounts are not electronically authorised at point of sale.
    You have nothing to worry about just keep an eye out for any more rogue transactions.
  • rb10
    rb10 Posts: 6,334 Forumite
    You might find this thread interesting ... you are not the only person who's had £20/30 mobile phone top-ups as fraud!
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