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HSBC not paying out on hardship claim

I claimed financial hardship to HSBC recently. I first claimed charges refund in July 07 then got made redundant in August 08 (hence hardship claim).

I filled out and returned a budget form that they recently sent me, I got a letter in the post today saying I should give them a call to discuss my hardship but that MY CLAIM WILL REMAIN ON HOLD UNTIL THE COURT CASE HAS CONCLUDED.

Has anyone had a similar response? Has anyone got any advice?
:confused:

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    bassman100 wrote: »
    I claimed financial hardship to HSBC recently. I first claimed charges refund in July 07 then got made redundant in August 08 (hence hardship claim).

    I filled out and returned a budget form that they recently sent me, I got a letter in the post today saying I should give them a call to discuss my hardship but that MY CLAIM WILL REMAIN ON HOLD UNTIL THE COURT CASE HAS CONCLUDED.

    Has anyone had a similar response? Has anyone got any advice?
    :confused:

    Give them a call but do not agree to anything over the phone and ask that anything they want to agree to is sent in writing.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
This discussion has been closed.
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