I have been hit by a scam!!

Blonde19

Hello people,

I need some help badly about an hour ago I have been hit by a scam I think, I went online to check my bank account and have seen £1000 made as a payment from my transactions. Two days ago I received an invoice for a laptop at my address in London however it stated that it had been delivered to another address. I didnt think anything of it and thought that there had been a mix up. Now I find £1000.00 taken from my account!!!

Can anyone tell me what I should do.....should I phone the police or the bank??

I need your replies asap, many thanks.
Blonde19

Barneysmom

Both, this is a bad thing to happen, I'm sorry I can't help.
They will track them down I'm sure.

jaxjax123

You need to phone the police then the bank and fast really I think.

Andy_Ches

Does the invoice say the payment type/details and do you recognise the delivery address?

Has the payment been taken by debit card?

Your first point of call is the bank so that in the event of any fraudulent transactions your card can be stopped.

lyndata

Personally I'd phone the bank just now if you have telephone banking and then decide what to do once you have spoken to them. Hope you get it sorted.

xx

Blonde19

Hello guys I meant credit card not bank account sorry....

Thanks
Blonde19

bigbum_2

Personally, i would get in touch with my bank. Good luck.

Edit : call your c/c company urgently

love-hearts

What a horrible thing to happen OP, get onto your CC company ASAP! Good luck.

Blonde19

Guys,

I just got off the phone from the eletronic company and they said that the package was signed for at that random address, I told them that this is not acceptable but they told me that they can send it to a different address and it is there policy......will I ever get the money back the bank have said its not there problem....I need help!!!

Thanks
Blonde19

socrates

I will say this very slowly

Call

The

Credit

Card

Company

want2bmortgage3

It sounds like somebody got your details and used them to order the goods. I wouldnt be surprised if the property is unused and somebody knew this and was hanging about waiting for the courier. Is the address near to you and can you go there and see if there is anyone living there? I am not sure what you can do about this but i'm sure some other MSEers will know......