samsung mp3 player problem

lesleyvhalifax

Hi

I have bought a samsung yp-u3 2gb mp3 player, and for the life of me cannot get my computer to recognise it, i have installed the disc that comes with it and the samsung website has no drivers, my computer has windows vista on it

any ideas

stuartk

lesleyvhalifax wrote: »

Hi

I have bought a samsung yp-u3 2gb mp3 player, and for the life of me cannot get my computer to recognise it, i have installed the disc that comes with it and the samsung website has no drivers, my computer has windows vista on it

any ideas

hi there

my daughter has the same one and its recoqnised in vista no probs, even without the cd

have u tried it in a different usb port or pc?

regards

lesleyvhalifax

i have tried it in my front usb port and my usb hub and it recognises it as an unidentifed device and does nothing else

stuartk

lesleyvhalifax wrote: »

i have tried it in my front usb port and my usb hub and it recognises it as an unidentifed device and does nothing else

can you go to device manager, right click the device and then select update driver

also try it in a rear usb port or a powered hub

regards

lesleyvhalifax

already tried the device manager bit will go and try the back usb port

lesleyvhalifax

will now try stepdads comp now he has xp

lesleyvhalifax

works on xp so not a prob with mp3 player

stuartk

lesleyvhalifax wrote: »

works on xp so not a prob with mp3 player

well that clarifies that

how did it go on the rear port of the vista machine?

regards

lesleyvhalifax

did not work

i suppose one option is to use xp machine to transfer music and vista to charge it (mine) lol

stuartk

lesleyvhalifax wrote: »

did not work

i suppose one option is to use xp machine to transfer music and vista to charge it (mine) lol

Hi there

is your vista install fully updated (SP1 etc)?

regards

lesleyvhalifax

yes all updates downloaded and installed (even have windows 7 but still will not work with that)