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Avira locking the system

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Murtle
Murtle Posts: 4,154 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
Following this thread
http://forums.moneysavingexpert.com/showthread.html?t=1710587&highlight=antivirus

and others; I have just downloaded avira as I was having problems with AVG.

Now I can't close it down as it says not responding and if I go to task manger it tells me

"the program cannot be closed as it is locked by the system"

When did I loose the ability to use my own PC :o

Need to engage brain I feel, but until then can anyone help?

Thanks

(and I just forgot to put a title :o)

Comments

  • In the short term a reboot will resolve your problem. In the long term I'd uninstall Avira then use a special tool to ensure AVG is completely uninstalled. Unfortunately the standard uninstaller leaves a few things left over.

    Uninstaller - http://www.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe

    Once this has gone, reboot, then install Avira again.

    Do an update, full scan of your PC, then let us know if you're still having problems.

    You may be interested in this if you fancy getting rid of the nag screen and splash screens Avira has:

    http://www.elitekiller.com/files/disable_antivir_nag.htm
  • sillygoose
    sillygoose Posts: 4,795 Forumite
    Part of the Furniture
    I believe Avira does this in an attempt to protect itself, if you can close it, so could a virus or trojan. I found if you reboot in safe mode and log in as administrator you can control it.

    I am glad its like this, I have used other firewalls in the past (Kerio!) that were disabled by virus . You can always temporarily disable by right clicking the tray icon and setting security levels to disabled.
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