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Dell Inspiron 1525 freezes after logging on

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Fash
Fash Posts: 98 Forumite
Hi all - sorry I've checked to see if there is a similar thread already and couldn't find one.

My dell is about 6 months old and I've been having problems when I log on. I get onto google ok and am able to search for whatever site I want to but then it freezes. The only way I'm able to turn it off is by removing the battery (at least I think it's the battery!) and putting it back in again.

When it happened again today I chose start up repair. Diagnosis and repair details said:

"Unspecified changes to system configuration might have caused the problem.

Repair action: System files integrity check and repair

Result: failed, Error Code 0x490"

Can anyone advise me what this means please?

Many thanks in anticipation.
Regards

Comments

  • frankwood
    frankwood Posts: 2 Newbie
    edited 25 May 2009 at 11:09PM
    You can search the Error Code 0x490 by google I have found the post:
    try setting bios back to its default settings, and set the cd or dvd drive you are installing vista from to boot up first. tahts wot ive done and its sorted out all those probs above.

    you can lock this now. cheers all

    bios you can chose the F8
  • Fash
    Fash Posts: 98 Forumite
    Hi - sorry I don't want to appear rude by I really don't understand what you're telling me to do.

    "try setting bios back to its default settings, and set the cd or dvd drive you are installing vista from to boot up first. tahts wot ive done and its sorted out all those probs above.

    you can lock this now. "

    I'm not trying to install vista - did I say I was or did the feedback I had described say I was?

    Sorry but I'm completely confused now - help please!

    Regards
  • daily_2
    daily_2 Posts: 309 Forumite
    Do you have any data/programs you need?

    Does safe mode work?
  • Fash
    Fash Posts: 98 Forumite
    I'm starting to think I'm thick! I'm afraid I don't know what you mean either daily! Protected mode is on - is that what you mean?

    Regards
  • daily_2
    daily_2 Posts: 309 Forumite
    edited 25 May 2009 at 8:34PM
    Post 2 made little sense to me too, half expected a spam follow up post.

    Safe mode is activated by hitting F8 shortly after boot.

    The question about data was referring to the option of setting it back to factory settings (which would fix the problem, but wipe your data and any programs you've installed since delivery)
  • frankwood
    frankwood Posts: 2 Newbie
    edited 25 May 2009 at 11:15PM
    have you search the Error Code 0x490 with google ?

    Have you try to set your bios to default? i read some post this solves the problem.
  • CHR15
    CHR15 Posts: 5,193 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 25 May 2009 at 11:45PM
    frankwood wrote: »
    have you search yada yada yada
    post this solves the problem.


    Batteries for Laptop:rotfl:

    Hooraayy, theres the :spam:

    Ignore frankwood the jackass
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