A&L Ripoff Merchants

Alcmene

I really cannot believe how BAD they are!

I have downgraded my account! It has been confirmed I have it in writing.

Yet they STILL want to charge me a fiver for underfunding the account in June, we are NOT EVEN IN JUNE YET!

What a bunch of muppets.

emc

If you have another current account with faster payments, try making a payment of the minimum funding amount now, and as soon as the payment reaches your Alliance & Leicester account, move the payment back out again. However you may have a problem with A&L's extra long clearance periods.

As someone who switched from A&L's current account earlier this month because of their dreadful customer service, long clearance periods, bad online banking, etc, I have tried, along with many other posters in this forum, to warn people off A&L, but people are still falling for A&L's introductory cashback (which A&L are apparently finding ways to avoid paying).

k_bagpuss

I switched to A&L premier in February and I have to say that other than their dire internet banking site I've had no problems. They were very efficient at transferring everything over I had with Smile, and I got my £100 bonus within 3 months so so far - no complaints (apart from the internet banking which is bloody rubbish to navigate round after being with Smile for so long!)

Alcmene

k_bagpuss wrote: »

I switched to A&L premier in February and I have to say that other than their dire internet banking site I've had no problems. They were very efficient at transferring everything over I had with Smile, and I got my £100 bonus within 3 months so so far - no complaints (apart from the internet banking which is bloody rubbish to navigate round after being with Smile for so long!)

That is the main reason I left, I use online banking a lot and found their system cumbersome. Then when I actually had to deal with them I realised their customer service is appalling!