We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Returned item for a refund . . .
emweaver
Posts: 8,419 Forumite
I purchased a lamp and after half hour it went off and wouldnt come back on. Seller agreed for me to return it and he would give me a full refund once he got it back. He arranged for the courier to come, Parcelforce, with their own address label!
It was collected a week ago so I chased up my refund today and the seller says hes not had it back! According to Parcelforce website it was delivered and signed for 2 days ago!
The seller insists he hasnt had it and says that the name on the signature isnt someone who works at his business.
Ive opened a paypal dispute but it doesnt give the option for returned but not refunded. Does anyone know where I stand or what i should do from here?
It was collected a week ago so I chased up my refund today and the seller says hes not had it back! According to Parcelforce website it was delivered and signed for 2 days ago!
The seller insists he hasnt had it and says that the name on the signature isnt someone who works at his business.
Ive opened a paypal dispute but it doesnt give the option for returned but not refunded. Does anyone know where I stand or what i should do from here?
Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
0
Comments
-
SNAD. Then enter the tracking number.My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
phone his business and ask to talk to 'joe bloggs' or whoever it was who signed for it0
-
Ive done that then entered the delivery barcode in the comments box, is that correct? should I proceed to a claim or leave the dispute for a few more days
Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.0 -
you'll need to do a SNAD and escalate to a dispute, then wait for paypal to get back to you and tell you to return it, once they do then enter the tracking no. you already have to confirm proof of delivery0
-
Ive tried ringing and no answer! His emails when I contacted him to say its faulty is very poor english spelling and grammar. When I rang him to arrange collection he went from Indian to Scottish accent and back which I found strangeWins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245.1K Work, Benefits & Business
- 600.7K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards