MBNA and the retired part 2

ananewman_2

My relative got a card today from RMA stating that they will be calling on Friday between 8am and 9pm. I told my relative not to worry but he was scared that someone would call round. So I rung RMA about it and they laughed at me, I asked why someone would be calling round and they said it was not calling round it was telephoning. I asked if they were trying to scare my relative into paying and they said yes. I also asked if the line was recorded and again they said yes. They then said that noone would call on Friday and hung up on me.

What else can i do or write to get these people to stop harrassing my relative, he is too old to be so scared. It even shook me up when i spoke to RMA.

I have tried writing a letter stating they should sue and take my relative to court because they arent willing to accept any payment arrangement. I have also written to FOS is there anything else?

debtdestroyer007

hope this letter helps:

Dear Sir/Madam

Ref: Account Number:

Despite my instruction regarding any communication from your company, which stated that I require all communications in writing, your telephone calls continue.

This behaviour constitutes harassment; my instruction stated quite clearly to you that I require all communications in writing. Do not telephone me again and remove any telephone numbers you hold for me from your systems.

Your telephone calls are in breach of the Office of Fair Trading guidelines. If you continue to telephone me after the receipt of this letter an official complaint, together with a log recording the times and frequency of the calls will be passed both to that office and to the Trading Standards office. For your information note that all telephone calls are recorded.

This type of debt collection method is contrary to the ‘Administration of Justice Act 1970’ in that it is intended to cause alarm and distress to the recipient. Your methods will not be tolerated. Should the telephone calls not cease immediately a formal complaint, containing copies of all correspondence including yours, will be submitted to the relevant authorities. This will be relevant to questions of your fitness to hold a licence under the Consumer Credit Act, whether or not it results in a prosecution.

Take further note that continued telephone calls after the receipt of a request not to call may constitute a criminal offence under Section 127 of the Communications Act 2003.

I trust that I have made myself understood on this matter.

yours sincerely

ananewman_2

thank you

debtdestroyer007

no problem mate... hope it helps

davidchimwaza

It's great information sir. Thanks for a nice share