BT have increased my line rental; can they do that while I'm on a 12mth contract?

nzseries1

Hi all,

I've just discovered BT has put up the cost of my line rental in April. I called them and they said that everybody's line rental increased from April 1.

But can they do that while I'm in the middle of a 12 month contract?

What if they decided to put up the line rental to £1,000 per month, and then say "sorry, you have to pay it - you can't break your contract" (I'm not saying they would, I'm saying they could). This doesn't seem fair to me... what do you think?

Thanks in advance

iniltous

In BT's T&C's it says that if its prices change to your material disadvantage then you would be allowed to leave even if in contract but you have to move within a short time period of being told of the increase, and as its a small increase in the line rental fee they would be arguing that you are not 'disadvantaged' enough to be allowed to leave penalty free, but someone on this board did argue that and was allowed to move to another SP without being charged (he was still in contract) but he complained as soon as the increase was notified and it went upto the BT lawyers before he got the OK to quit

nzseries1

Thanks, since it's only a quid or two and I've only got three months left on my contract, I think I'll get over it.

DUTR

nzseries1 wrote: »

Thanks, since it's only a quid or two and I've only got three months left on my contract, I think I'll get over it.

They did give notice sometime back, at the sametime they announced 0845 calls would be included in the package (if applicable)