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HJT Log - Please Help

fox2319
fox2319 Posts: 978 Forumite
Part of the Furniture 500 Posts Combo Breaker
edited 20 May 2009 at 9:10AM in Techie Stuff
I've been sorting out a computer for a friend that has been infecting his virus and after a couple of days with AVG and Malwarebytes I think I've got most of it. It had Trust antivirus on previously but this is failing to uninstall, saying it can't find E:\ drive but I think that may have been fubar'd by the infection. UPDATE - managed to sort this by leaving a USB stick in while uninstalling - got to love windows.

Could someone have a look at this and tell me if there's anything there that shouldn't be, I've got my doubts about the trusted zones and was going to delete references to Trend antivirus but aside from that I'm stuck.

Ta in advance

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:05:59, on 20/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\SMART Board software\SMARTBoardService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?accdae7b6abe4f53afe957b05d6bf881
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?accdae7b6abe4f53afe957b05d6bf881
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.amaena.com
O15 - Trusted Zone: *.avsystemcare.com
O15 - Trusted Zone: *.gomyhit.com
O15 - Trusted Zone: *.imageservr.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.onerateld.com
O15 - Trusted Zone: *.safetydownload.com
O15 - Trusted Zone: *.storageguardsoft.com
O15 - Trusted Zone: *.trustedantivirus.com
O15 - Trusted Zone: *.virusschlacht.com
O15 - Trusted Zone: *.amaena.com (HKLM)
O15 - Trusted Zone: *.avsystemcare.com (HKLM)
O15 - Trusted Zone: *.gomyhit.com (HKLM)
O15 - Trusted Zone: *.imageservr.com (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.onerateld.com (HKLM)
O15 - Trusted Zone: *.safetydownload.com (HKLM)
O15 - Trusted Zone: *.storageguardsoft.com (HKLM)
O15 - Trusted Zone: *.trustedantivirus.com (HKLM)
O15 - Trusted Zone: *.virusschlacht.com (HKLM)
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1235160669441
O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} - http://itacs-neteye-1.sunderland.ac.uk/activex/AMC.cab
O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/chatsource/ImlCID.cab
O16 - DPF: {861FDA2A-2B57-4BDA-8B8B-305C9D5D8604} (_Multimedia Player) - http://stream.!!!!!harem.com/stream/mmp3.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: lxcf_device - - C:\WINDOWS\System32\lxcfcoms.exe
O23 - Service: SMART Board Service - SMART Technologies Inc. - C:\Program Files\SMART Board software\SMARTBoardService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 7170 bytes
Space for rent, apply within - Free trial on Thanks button though

Comments

  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Wait for aliEnRIK to advise .He's the person to sort it for you.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Your quite right. Remove ALL those trusted zones. Aside from them and the missing files it looks fine

    Could do with seeing the malwarebytes log
    :idea:
  • fox2319
    fox2319 Posts: 978 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Hi, I ran Malwarebytes a couple of times yesterday along with AVG. The first run produced:

    Malwarebytes' Anti-Malware 1.36
    Database version: 2149
    Windows 5.1.2600 Service Pack 3

    19/05/2009 09:55:25
    mbam-log-2009-05-19 (09-55-25).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 170407
    Time elapsed: 1 hour(s), 10 minute(s), 26 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 13
    Registry Values Infected: 2
    Registry Data Items Infected: 0
    Folders Infected: 10
    Files Infected: 13

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{a44b024a-ce32-4bda-0075-c799a4bff141} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\fcn (Rogue.Residue) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\WebMediaPlayer (Rogue.Webmediaplayer) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\ColdWare (Malware.Trace) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\uninstall\AV AntiSpyware 1.8 (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\LastSun Ltd (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\gmasm (Adware.Navipromo.H) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Cognac (Trojan.FakeAlert) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\WebMediaPlayer (Adware.EGDAccess) -> Quarantined and deleted successfully.
    C:\Program Files\WebMediaPlayer\resources (Adware.EGDAccess) -> Quarantined and deleted successfully.
    C:\Program Files\WebMediaPlayer\skins (Adware.EGDAccess) -> Quarantined and deleted successfully.
    C:\Program Files\WebMediaPlayer\updates (Adware.EGDAccess) -> Quarantined and deleted successfully.
    C:\Documents and Settings\All Users\Application Data\LastSun Ltd (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
    C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
    C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\BASE (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
    C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\DELETED (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
    C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\LOG (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
    C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\SAVED (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Documents and Settings\Teacher\Local Settings\Application Data\gmasm_navps.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Teacher\Local Settings\Application Data\gmasm_nav.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Teacher\Local Settings\Application Data\gmasm.dat (Adware.Navipromo.H) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Teacher\Local Settings\Application Data\gmasm.exe (Adware.Navipromo.H) -> Quarantined and deleted successfully.
    C:\Program Files\WebMediaPlayer\sqlite3.dll (Adware.EGDAccess) -> Quarantined and deleted successfully.
    C:\Program Files\WebMediaPlayer\WebMediaPlayer.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
    C:\Program Files\WebMediaPlayer\resources\wmp_translation_file.xml (Adware.EGDAccess) -> Quarantined and deleted successfully.
    C:\Program Files\WebMediaPlayer\skins\classic.skn (Adware.EGDAccess) -> Quarantined and deleted successfully.
    C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\LOG\20090426230703421.log (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
    C:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Teacher\Local Settings\Temp\3.tmp.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\Documents and Settings\All Users\Desktop\WebMediaPlayer.lnk (Adware.EGDAccess) -> Quarantined and deleted successfully.
    C:\WINDOWS\Tasks\{783AF354-B514-42d6-970E-3E8BF0A5279C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

    The second (quick) run later in the day (after AVG had cleared out a bunch of other stuff) gave:

    Malwarebytes' Anti-Malware 1.36
    Database version: 2149
    Windows 5.1.2600 Service Pack 3

    19/05/2009 17:13:35
    mbam-log-2009-05-19 (17-13-35).txt

    Scan type: Quick Scan
    Objects scanned: 90137
    Time elapsed: 17 minute(s), 23 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
    Space for rent, apply within - Free trial on Thanks button though
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Please run COMBOFIX
    Follow the simple instructions it gives
    Post the COMPLETE log it creates here (Split into sections if need be)

    If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe')Or SAVE as 'QWERTY' on download
    :idea:
  • fox2319
    fox2319 Posts: 978 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Thanks for the replies. I'll run it tomorrow and post the log file then.

    Ta
    Space for rent, apply within - Free trial on Thanks button though
This discussion has been closed.
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