Digital Services -Insurance for sky box etc

Macnab

Yesterday I was cold called by Digital Services saying that my free warranty with sky was running out in June and for £179 for 2 yrs I could insure my sky equipment, remotes, dish etc against breaking down accidental damage etc. The only thing she said they didn't cover was theft. Is this a good deal or not?

stugib

No. Sky charge £65 per call out including box, dish etc, which can often be waived if you threaten to cancel. That's three times your box would have to break down in 2 years for this 'policy' to pay for itself.

Also search on the Consumer Rights and Vent forums. Many of these companies are here today, gone tomorrow...with your money. I've been stung by it a few years ago. They're offering a service by their company, not a regulated insurance product. They also probably have no idea whether your warranty is up or not, they often cold call even people without Sky!

mattymoo

There are also plenty of self help guides on the internet for fixing Sky equipment out of warranty. Things like replacing the hard drive for instance is pretty easy to do. It is also possible to pick up the boxes relatively cheap and then you just need to ask sky to match your card to the new box.

The extended warranties are a waste of money.

dacouch

There are quite a few of these companies, they were featured on Watchdog a few months back as a lot of them lead the customer to believe they are ringing from Sky so people take the warranty out.

As the previous posters have pointed out the cost of their warranty is massive, if it was me I would take my chances.

Your home insurance may already cover the dishes for accidental damage any way so you are in effect paying for breakdown cover.

Give them the big swerve