eBay style feedback/ratings for the companies mentioned

Cloudane

Sorry if it's been suggested before, but if there's one obvious issue with the site it's that it's all focused on the "cheapest" (or "best profit" when it comes to banking/saving). This is not the same thing as value, but more importantly, it's not always the cheapest in the long run.

Only too often, cheapest means the most cheaply run... infuriating foreign call centres for example. It's not a racism issue as I'm sure we all know (and they tend to be extremely polite and well-meaning) more the issue of the support for a company on one side of the world being located on the other side with no knowledge (computer screen aside) of the product/service they are supporting. The staff often having a strong accent or plain poor English just add to the frustration.

It really depends on things like how much you value your time against money, as well as money spent sending back returns, sitting on 0870 support numbers etc which can end up costing more in the long run rather than saving money.

What eBay use for sellers is a positive/negative feedback system with a small line indicating why, and a percentage based on the ratio. To expand upon that, there are 5 star ratings that buyers give for delivery speed, communication etc.

What if there was something similar here for the companies suggested, the data being provided by us the consumers. Positive/negative general rating, and 5 star sub-ratings for quality of customer support, quality of product/service etc. The results would be negatively skewed as people often only talk about a company online when it's to complain, but this can be taken into account and weighted in some way.