Halifax Credit Card Fraud

phoenixofanger

I'm stuck with my Halifax credit card; it has a regular transaction that I didn't agree to. I rang halifax and they told me as it is a regular transaction they cannot do anything about it whether I authorised it or not.

I don't know who the company and when I contact the company and they are just telling me that I need to login and cancel my subcription - even though I don't have the account details!!

Can they do this? Shouldn't Halifax help me?? Does anyone know what I can do as the balance is building up now? :mad:

hur575

Basically once you have ongoing payment from credit card, the CC company can not cancel it, the best thing you can do report your card lost and get a new one,I did that with Halifax CC as the company i register with them, refuse to cancel as I forgot my details I used them one and I was stuck with their payment every month.

Alex_LS

phoenixofanger wrote: »

I rang halifax and they told me as it is a regular transaction they cannot do anything about it whether I authorised it or not.

Well that's nonsense. If you authorised it, they can't do anything - you have to cancel it with the payee. If you didn't authorise it, it's fraud and they must treat it as such.