E-BAY/PAYPAL Are Withholding My Money Unfairly -

discoinferno

Hello -

I wonder if any one can help as I have hit a brick wall with nowhere to go.

Financially things have been tough for a while now, my husband was made redundant 2 months ago, so to try and make some money to keep us going and be able to pay the mortgage I decided to sell some things on E-Bay about 6 weeks ago, namely my wedding dress, my jewellery etc. I was quite successsful with my sales and managed to make over £1,300 in a month. I have had my E-bay account for about 3 years and have 100% feedback with a rating of 162.

Just over 4 weeks ago, Paypal decided to freeze my account with the £1,300 still in it, they informed me that due to Money Laundering laws I had to verify my account details and move from a personal account to a business account. I followed the steps involved and was told to wait for a letter with a 6 digit number to be sent to me, this would take 2 weeks, as the letter was coming form USA. The letter never came, we contacted Paypal and was informed if we faxed a utility bill with our name and address on it, it would then would be verified. We did this to be told 6 days later that it was not good enough and they would still not be able to verify our account and release the money. I have since faxed 4 other utility bills to them and several stiff letters of complaint about holding my funds, but I never get a response from them, it also appears to be impossiblity to speak to anyone in human form as they are now based in Luxembourg and do not operate as a bank or seem to be regulated by any financial authority.

The worst thing is I have probably paid out £200 in postage costs for all the things I have sold, that it has left me now so strapped for cash that I am about to default on my mortgage payment this month, I am so frustrated as I have £1,300 sitting in a Paypal account that I am unable to access even though I have complied with all there requests.

Does anyone have any idea where to go from here?

Many Thanks