Slow Laptop

whatatwit
whatatwit Posts: 5,424 Forumite
Part of the Furniture Combo Breaker
I know that all the Techie posters must get fed up with the same old problems that we post, so thanks in advance :D

My Toshiba lappie is on a go slow and my AOL/IE keeps "not responding" not an ideal situation when trying to dabble in a spot of matched betting.
It's running Vista, but I'm not sure of the Gig etc :o

From reading the many cries for help,, I've updated my Malwarebytes (I did run this yesterday, but didn't update it first) and done a full scan.
The log should be below.
I'm now off to re-boot and then do the Hijack This, then I will post that log.
I also ran CCleaner yesterday.

Malwarebytes' Anti-Malware 1.36
Database version: 2146
Windows 6.0.6000
18/05/2009 10:17:02
mbam-log-2009-05-18 (10-17-02).txt
Scan type: Full Scan (C:\|E:\|)
Objects scanned: 179954
Time elapsed: 1 hour(s), 55 minute(s), 35 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\desktop sms (Worm.P2P) -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Official DFW Nerd Club - Member no: 203.
«13

Comments

  • whatatwit
    whatatwit Posts: 5,424 Forumite
    Part of the Furniture Combo Breaker
    Here is the log from the Hijack this.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 15:14:06, on 18/05/2009
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16830)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\TOSHIBA\Toshiba Online Product Information\TOPI.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Lexmark 5400 Series\lxctmon.exe
    C:\Program Files\Lexmark 5400 Series\ezprint.exe
    C:\Program Files\Common Files\aol\1200566682\ee\aolsoftware.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\AVG\AVG8\avgtray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Synaptics\SynTP\SynToshiba.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\AOL 9.0 VR\waol.exe
    C:\Program Files\AOL 9.0 VR\shellmon.exe
    C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\SearchFilterHost.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
    O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    O4 - HKLM\..\Run: [HWSetup] \HWSetup.exe hwSetUP
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
    O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup
    O4 - HKLM\..\Run: [Skytel] Skytel.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
    O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400 Series\lxctmon.exe"
    O4 - HKLM\..\Run: [Lexmark 5400 Series Fax Server] "C:\Program Files\Lexmark 5400 Series\fm3032.exe" /s
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400 Series\ezprint.exe"
    O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1200566682\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: eBay.co.uk - Buy It Sell It Love It - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4 (file missing)
    O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/redirect-home?!!!!!Toshibaukbholink-21&site=home (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: eBay - {C08CAF1D-C0A3-40D5-9970-06D067EAC017} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url.pl?EN (file missing)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\Windows\system32\CSHelper.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: lxct_device - - C:\Windows\system32\lxctcoms.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA Bluetooth Service - Unknown owner - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe (file missing)
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    --
    End of file - 12259 bytes


    All help gratefully accepted.
    Official DFW Nerd Club - Member no: 203.
  • Gumption_Brash
    Gumption_Brash Posts: 46 Forumite
    edited 18 May 2009 at 5:08PM
    Hmmm, ok. This may seem harsh, but there are two things readily definable as wrong. One is AOL and the other IE.

    I'll probably get blown to pieces for saying this *ducks flying shrapnel* but in my opinion AOL is extremely invasive to your system as it is, and is riddled with inadequacies. And IE, whilst being a fave, is clunky (as is VISTA, *shudders*)

    With you running the programs that you have done I would suggest you look at this problem at its most basic level. For starts I'd recommend you change your browser to Firefox. Streamlined is what it is. Plus if it don't run, then you'll really know that you've a problem, and that it has nowt to do with IE.

    How does your other programs handle? Start up/ other general functions?
    If this is a broad spectrum problem, then you are going to need to attack using a wider method....

    I'm sure others here will have better insight, and perhaps experience with this, so I'll defer to them, but don't dis-regard downloading firefox, it will at least narrow the playing field....

    For what its worth...;)

    Oh, plus...having an idea what your system is running on will give us something meatier to work on. Not all laptops that are compatible with Vista should be running it. Trust me on that one....plus unless it has the 3GB sweet spot of memory it will have difficulty anyway. Especially if it is a premium version.

    Let us know...thanks.
  • whatatwit
    whatatwit Posts: 5,424 Forumite
    Part of the Furniture Combo Breaker
    I've got Vista Home Premium and I think it's 2GB.

    I do have Mozilla Firefox on my desktop, so I suppose I should start using that as my browser.

    I also have AVG, having disposed of Norton when I got the laptop, but I not sure if AVG is still the best free AntiVirus to have.
    Official DFW Nerd Club - Member no: 203.
  • whatatwit
    whatatwit Posts: 5,424 Forumite
    Part of the Furniture Combo Breaker
    Hummmm, I've logged off my AOL and am now using Firefox, amazingly, it appears much quicker :think: so any ideas on my Hijackthis log :D
    Official DFW Nerd Club - Member no: 203.
  • Yeah for the now use Mozilla. If there is a problem with that, then there will defo be an underlying problem. Your memory is OK for vista. If problems persist then re-boot to an earlier point where there was no problem. Vista keeps a history of what programs have been installed when, as well as updates when you go for a recovery. If all else fails, plum with that...be sure to take the option that does not delete files, or if you think that may be a problem then back up the essentials and go for a full restore.

    You might want to think about de-fragging, and clearing your registries. All these things can slow down your computer.

    If you have programs which auto-update, consider switching to manual. For instance I notice you have Itunes. These programs always take up memory.

    There are a lot of forums on the web which give advice on how to streamline vista, some of the advice is really good - look into it. (Just don't buy programs which promise the earth, whatever you do..)

    AVG is OK , certainly a step up from NORTON. Another one that people find good is AntiVir. But if you have the full version of AVG...I can't really recommend anything else. - Even the free version does a pretty good job....consider buying more memory - try ebay for that.

    Sounds like a lot but, I suppose it depends on how much you're invested in your laptop, and anyway most of my suggestions are cheap...

    Good luck...
  • I'm on AOL and my dad and they are both not working very well today - been like it since this morning
  • whatatwit wrote: »
    Hummmm, I've logged off my AOL and am now using Firefox, amazingly, it appears much quicker :think: so any ideas on my Hijackthis log :D


    To be honest, it is not something I use, although reading the script, there is nothing that really stands out.

    PC's are very fiddly, tempermental, capricious, creatures, and like I said...AOL can be just awful and IE really annoying. Hope it continues to work with Firefox, and I would suggest un-installing IE and downloading the new one direct from the official website.

    good luck....
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    TICK these in hijack and FIX them ~
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
    O9 - Extra button: eBay.co.uk - Buy It Sell It Love It - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4 (file missing)
    O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazn.co.uk/exec/obidos/...k-21&site=home (file missing)
    O9 - Extra button: eBay - {C08CAF1D-C0A3-40D5-9970-06D067EAC017} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url.pl?EN (file missing)
    O23 - Service: TOSHIBA Bluetooth Service - Unknown owner - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe (file missing)

    If you need the BLUETOOTH working on your computer your going to have to reinstall the software

    As youve had a worm id suggest a run with combofix ~
    Please run COMBOFIX
    Follow the simple instructions it gives
    Post the COMPLETE log it creates here (Split into sections if need be)

    If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe')

    I WOULDNT suggest upgrading to IE8 as AOL might be even worse with that and quite a few people have had problems with it (As AOL integrates with IE id really recommend against it)
    But even if you Do go for it, I certainly wouldnt suggest uninstalling IE7 (For starters, you might not have another IE to fall back on and your supposed to just install IE8 over the top)
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    I'm on AOL and my dad and they are both not working very well today - been like it since this morning

    Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
    http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
    UPDATE and FULL SCAN
    Post the log IN A NEW THREAD AFTER youve deleted everything it finds (And detail the problems your having)


    reboot

    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log IN YOUR NEW THREAD so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    :idea:
  • whatatwit
    whatatwit Posts: 5,424 Forumite
    Part of the Furniture Combo Breaker
    Thanks Gumption, I will continue to use Firefox. :kisses3:
    Official DFW Nerd Club - Member no: 203.
This discussion has been closed.
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