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Finance Co. in administration. Where do I stand?
Elaniel
Posts: 35 Forumite
I just wanted to ask some advice here as I'm not entirely sure what to do.
I purchased 2 products (Onkyo 606 and some speakers in a bundle) from a company called Exceptional-AV at the beginning of April. I used the finance company called Able2Buy to purchase these goods. I signed the agreement, and got confirmation from them that everything was okay.
Exceptional-AV informed me in the middle of April that one of the items I ordered was no longer available, and they would swap it for the newer model (Onkyo 607) if I paid £50 more. I was happy to do this as the newer model was supposed to be £100 more.
The beginning of May I recieved the Onkyo, but the speakers were due to follow at a later date. I called the company and they informed me that the speakers were out of stock, and due in at the end of May. I was unhappy with the wait, but accepted it.
Come to today, where I call to get an update on the speakers and find the financial company Able2Buy have gone into administration. They have stated that they are not sure if they can supply the speakers to me, as they are unsure if they will be getting the money from Able2Buy for the sale. They have me waiting on an answer.
The only money taken from me was the £50 for the upgrade, as I was told that I did not receive the goods more than 10 days before first payment date, my payments would not start being collected until the next month (June 15th)
What I want to know is where do I stand. If the administrators take on the company, will they force me to pay the whole amount back (if they are able to supply me the speakers). Also, I have already opened and set up the Onkyo Receiver in waiting for the speakers, so I'm not sure where about I stand with all of this.
I can't find any contact information for the administrators, just that the Able2Buy website has a message stating they have been taken over by the administrators.
I purchased 2 products (Onkyo 606 and some speakers in a bundle) from a company called Exceptional-AV at the beginning of April. I used the finance company called Able2Buy to purchase these goods. I signed the agreement, and got confirmation from them that everything was okay.
Exceptional-AV informed me in the middle of April that one of the items I ordered was no longer available, and they would swap it for the newer model (Onkyo 607) if I paid £50 more. I was happy to do this as the newer model was supposed to be £100 more.
The beginning of May I recieved the Onkyo, but the speakers were due to follow at a later date. I called the company and they informed me that the speakers were out of stock, and due in at the end of May. I was unhappy with the wait, but accepted it.
Come to today, where I call to get an update on the speakers and find the financial company Able2Buy have gone into administration. They have stated that they are not sure if they can supply the speakers to me, as they are unsure if they will be getting the money from Able2Buy for the sale. They have me waiting on an answer.
The only money taken from me was the £50 for the upgrade, as I was told that I did not receive the goods more than 10 days before first payment date, my payments would not start being collected until the next month (June 15th)
What I want to know is where do I stand. If the administrators take on the company, will they force me to pay the whole amount back (if they are able to supply me the speakers). Also, I have already opened and set up the Onkyo Receiver in waiting for the speakers, so I'm not sure where about I stand with all of this.
I can't find any contact information for the administrators, just that the Able2Buy website has a message stating they have been taken over by the administrators.
0
Comments
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I would initially contact the administrator
You need to contact Tyrone Courtman
Telephone: 0115 9580212
Mobile: 07770 738277
Email:[EMAIL="tyronec@cooperparry.com"]tyronec@cooperparry.com[/EMAIL]
or Alison Timperaly
Telephone: 0116 262 9922
Mobile: 07815177694
Email: [EMAIL="alisont@cooperparry.com"]alisont@cooperparry.com[/EMAIL]
both of whom are the appointed administrators from Cooper Riley"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."
Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)0
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