SIM registration

wayne77

When I turn on the mobile phone it says" sim registration failed". Cant,phone or text.
Whats this all about?

alanwjones

Have you tried another sim in it ? otherwise sounds like the handset has been barred...contact your service provider and give them the mobile number of the sim that was in the phone...and they'll be able to tell you if its barred or not...

wayne77

OK,can i buy a sim on nits own somewhere,that will allow me to "top up".?

macman

wayne77 wrote: »

OK,can i buy a sim on nits own somewhere,that will allow me to "top up".?

No, if the phone has been barred then it is unusable with any SIM, period. This will only have been done if it has been reported as stolen.

alanwjones

You need to phone the telephone company, or try a friend's sim, Do you know the history of the phone, has it ever worked for you?

mazza111

also try cleaning the points and the sim card if it's a known phone. I get this with my old nokia (backup) phone, sometimes takes several times of inserting the sim before it registers

wayne77

This old phone is mine,defo not stolen and the sim doesnt work in my newer phone also.

macman

So you're not trying to use it in a different phone, it has worked in this phone before? What network is the SIM?
Sounds like faulty SIM card, have you tried cleaning the contacts as advised in an earlier post?

wayne77

Its o2,pay and go and when i put it in my new phone it says the same"sim registration failed". But my new phones sim works fine in the old fone.

macman

wayne77 wrote: »

Its o2,pay and go and when i put it in my new phone it says the same"sim registration failed". But my new phones sim works fine in the old fone.

So the phone is not blocked, it's a faulty SIM. Clean the contacts, that's about all you can do.

Edinburghlass_2

If you have had the sim for some time then it will no longer be valid?

There are ads for free sims on the o2 website, send for some new ones.