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Non-refundable hotel reservations

jack75 · 2009-05-17 17:54:53

Hello, My girlfriend's parents had planned on visiting us in London from Germany this coming weekend and had booked 4 nights in the Hilton in Islington. Unfortunately her mother has had to go into hospital and so they cannot make the trip. The Hilton won't refund the reservation cost as they paid in advance and it was…

Comments

apt Posts: 3,247 Forumite

28 May 2009 at 10:30AM

No harm in trying to get something out of Hilton on a goodwill basis, but really this is exactly the sort of case which shows the need for travel insurance.

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