slow pc

aliEnRIK

Download SUPERANTISPYWARE (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_superantispyware/
UPDATE and PERFORM COMPLETE SCAN
(Then goto console and LOGS and post the log it created then untick it from STARTING UP WITH WINDOWS)

salt_and_pepper

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/18/2009 at 10:49 AM

Application Version : 4.26.1002

Core Rules Database Version : 3898
Trace Rules Database Version: 1844

Scan type : Complete Scan
Total Scan Time : 00:39:15

Memory items scanned : 914
Memory threats detected : 0
Registry items scanned : 7791
Registry threats detected : 0
File items scanned : 35374
File threats detected : 5

Adware.Tracking Cookie
C:\Users\greg\AppData\Roaming\Microsoft\Windows\Cookies\greg@atdmt[2].txt
C:\Users\greg\AppData\Roaming\Microsoft\Windows\Cookies\greg@bs.serving-sys[2].txt
C:\Users\greg\AppData\Roaming\Microsoft\Windows\Cookies\greg@media.adrevolver[2].txt
C:\Users\greg\AppData\Roaming\Microsoft\Windows\Cookies\greg@media.adrevolver[3].txt
C:\Users\greg\AppData\Roaming\Microsoft\Windows\Cookies\greg@serving-sys[2].txt



i think i've done this correctly- a full scan. just going to tick the box so it doesn't start with windows

aliEnRIK

Looks like your clean

Download CCLEANER (Make sure you click 'DOWNLOAD LATEST VERSION' ~ make sure YAHOO TOOLBAR is unticked on installation)
http://www.filehippo.com/download_ccleaner/
Run the CLEANER scan (UNTICK 'cookies')
Then run the REGISTRY scan (Backup the registry when it asks)

CCLEANER will clean all the cr*p up thats not needed

salt_and_pepper

Right i have done that so hopefully it's fixed. Thank you very much. Now before i ring virgin to play hell with them and uninstall virgin pc guard completely, please could you advise me which anti virus you would recommend. We have 3 pc's altogether- 2 run on vista and the other is xp. On the other vista we have avast, is that ok?, that's used by my youngest son who is forever downloading free games. The xp is used by teenage daughter, i believe she has free avg installed. Or i could down load hsbc anti virus for free as a customer. If i am better off paying for something thats fine.

salt_and_pepper

hsbc's allow customer to down load macafee for free

macman

Don't use McAfee, even for free. Get rid of AVG, use Avira or Avast.
If you don't mind paying, use Kaspersky, (but it's also free to Barclays online bankers).

aliEnRIK

Mcafee is absolutely awful. I wouldnt EVER recommend it

Personally I use Avira ~
Download AVIRA (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_antivir/

Id also suggest alternating weekly scans with Malwarebytes and Superantispyware
Never use combofix unless asked to (Or you do so at your own risk)

Either switch on windows firewall or use a 3rd party one. I use PCTOOLS firewall personally
Download PC TOOLS FIREWALL (Make sure you click 'DOWNLOAD NOW')
UNTICK the option of installing 'THREATFIRE' too (another antivirus program)
http://www.download.com/PC-Tools-Firewall-Plus-Free-Edition/3000-10435_4-10625321.html

If you wish to pay then Kasperky Suite is the one to go for but id still recommend using Malwarebytes alongside it

jacquie

Following on from my problems earlier. I have just done a full scan with my Avast. It found 1 infected file - C:\System VolumeInfomation\_restore(97352DB0-335C.4904.AC7 Malware:Win32:Pavu(Drp). This was successfully removed to chest.

Can anyone please advise if I need to do anything further to protect my computer. Thank you.

Jackie

aliEnRIK

jacquie wrote: »

Following on from my problems earlier. I have just done a full scan with my Avast. It found 1 infected file - C:\System VolumeInfomation\_restore(97352DB0-335C.4904.AC7 Malware:Win32:Pavu(Drp). This was successfully removed to chest.

Can anyone please advise if I need to do anything further to protect my computer. Thank you.

Jackie

Erm......youd be best posting a new thread and detailing what you ment by "Following on from my problems earlier" as im a little lost