Wireless broadband interfering with my cordless phone

londonman81

I've recently had wireless broadband installed and also have a cordless phone for my landline.

I've noticed that whenever I use my cordless phone I get a lot of crackling and whirring noises which sounds like wireless broadband activity.

This is very annoying when using the cordless.

Moving the phone or the wireless router are not options - they have to stay where they are.

Is there any other way I can get around this problem?

Thanks in advance!

espresso

londonman81 wrote:

I've recently had wireless broadband installed and also have a cordless phone for my landline.

I've noticed that whenever I use my cordless phone I get a lot of crackling and whirring noises which sounds like wireless broadband activity.

This is very annoying when using the cordless.

Moving the phone or the wireless router are not options - they have to stay where they are.

Is there any other way I can get around this problem?

Thanks in advance!

More information would be useful. i.e. make and model of your wireless router.

The wireless routers instruction manual will show you how connect your router (using the supplied cable) to your PC and how to log in to the routers control panel by using an address something like http://192.168.0.1 in an Internet Explorer window.

You then go to the Wireless Settings page and see what the channel is set to, which is usually set to a default of 6.

If it is set to 6, change it to 1 and then see what happens when your phone is used.

If it is set to 11 (another common default channel) set it to 1 and see what happens with your phone.

IEEE 802.11b/g wireless nodes communicate with each other using radio frequency signals in the ISM (Industrial, Scientific, and Medical) band between 2.4 GHz and 2.5 GHz. Neighbouring channels are 5 MHz apart. There are 13 channels that can be used in Europe and you are simply trying to find a channel that will work together with your cordless handset without clashing.

Although you are currently connected via wireless to your PC, you need to use the supplied cable to change the radio channel settings on your router and then go back to using wireless.

ABH_3

londonman81 wrote:

I've recently had wireless broadband installed and also have a cordless phone for my landline.

I've noticed that whenever I use my cordless phone I get a lot of crackling and whirring noises which sounds like wireless broadband activity.

This is very annoying when using the cordless.

Moving the phone or the wireless router are not options - they have to stay where they are.

Is there any other way I can get around this problem?

Thanks in advance!

If the other answer doesn't work for you and to be honest, it probably won't as the inteference is coming from the connection points to your outside line.

You may be better off getting another "ADSL Microfilter", you can ring your broadband supplier and they may send you one. Alternatively, buy one from the likes of B&Q or Maplin.co.uk here

HTH

espresso

ABH wrote:

If the other answer doesn't work for you and to be honest, it probably won't as the inteference is coming from the connection points to your outside line.
HTH

:rolleyes:

The high frequency ADSL signal is continuously present and if the filter is not working correctly, this would be obvious when using the phone even with the wireless signal turned off.

Changing the wireless channel is easy to try and does not involve any extra expense! Another possibility is the phone could be faulty.