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I've Been A Nicompoop - Sold Something to Buyer with Unconfirmed Address

Hi

Sorry for being such a nicompoop but hope someone can help.

Just sold something on Ebay but forgot to put something about only accept payments through Paypal from people with confirmed addresses and guess what, the person who has bought it has paid via Paypal with an unconfirmed address.

I have contacted them to ask if they can get their address confirmed and/or willing to pay via another method but if they don't want to what can I do. The Paypal page shows a tick and it is okay to post but how can that be with an unconfirmed address :confused:

If I send to an unconfirmed address via Royal Mail with just proof of posting, is the worse thing that can happen is I lose £7 (the difference between the maximum the Royal Mail will pay and the amount bid) - it this better than sending it via Recorded Delivery and then possibly getting a chargeback through Paypal but Royal Mail are able to confirm delivery.

Any help would be much appreciated.

Thanks

Ms C x
Thrifty Till 50 Then Spend Till the End
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time

Comments

  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Don't worry, you haven't needed a confirmed address for months on paypal. All that matters is that you send to the address in the box on the paypal transaction that says 'OK to send' to.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Oh and just to add, to protect against a chargeback you do need tracking, recorded is fine for items up to £150 on ebay although for a Royal Mail claim Recorded only covers up to £39 including postage. The other problem is recorded has a very high failure rate, just read some of the other threads, and if RM never update the delivery status online you still lose a paypal claim.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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