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how do i go about making a claim to royal mail?
clairelg88
Posts: 286 Forumite
I have proof of posting, and it was posted a few weeks ago. is it possible that it could have got lost in the post? the buyer has emailed me and say they have not received the item and want a refund.
thanks
thanks
0
Comments
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You need to download a claim form from the royal mail website or get a form from the post office, enclose a copy of the receipt. I think you have to wait longer than a few weeks to claim though.No you're not a vegetarian if you eat any animal or fish, so do not insult genuine veggies by calling yourself one! :mad:
Thanks to everyone who posts competitions. You are the stars of the board :T:j:T0 -
You need to download a claim form from the royal mail website or get a form from the post office, enclose a copy of the receipt. I think you have to wait longer than a few weeks to claim though.
I believe its 15 working days before RM will consider a parcel lost.:heart2: Love isn't finding someone you can live with. It's finding someone you can't live without :heart2:0 -
However your buyer will almost certainly expect a refund long before you can get your own claim in.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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