letter from halifax what happens next

denise070

I wrote to halifax asking for my charges to be refunded under the hardship rules.

I have had a letter back saying that until the court case has been finalised they could not deal with my claim. They also send me an expendure form to fill in and said they would look at that to see if they can help with my finances.

I will send that back first think in the morning, but how long should i wait until i make my next step . Which is????

Its scary my income is £184 a month short to my outgoings and there is nothing more i can cut back on.

marcellep

Stick to your guns and send the letters within the time scale that Martin suggests

http://forums.moneysavingexpert.com/showthread.html?t=400981

Read that thread there is some really helpful information.

Keep us all updated

natweststaffmember

I think I will add one link that is missing which is the hardship guide

http://www.moneysavingexpert.com/reclaim/bank-charges-hardship