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PPI claim letters, what to include

I have recieved a rejection letter from my Capital One credit card insurance due to a pre existing medical condition. I took the policy out in 2002 was'nt asked any questions about my health at that time. My medical report shows I had had symptoms in 2000 related to my current illness so they have rejected the claim. I have been ill over 12 months and should have had the full payout. This is my first ever claim on the insurance.

I am using the step 1 letter template to claim for the policy being incorrectly sold to me, but is it advisable to include the fact that I have been rejected by the insurance co, or should I not discuss that in the letter? Has anyone any previous experience that can advise me?

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    de4me wrote: »
    I have recieved a rejection letter from my Capital One credit card insurance due to a pre existing medical condition. I took the policy out in 2002 was'nt asked any questions about my health at that time. My medical report shows I had had symptoms in 2000 related to my current illness so they have rejected the claim. I have been ill over 12 months and should have had the full payout. This is my first ever claim on the insurance.

    I am using the step 1 letter template to claim for the policy being incorrectly sold to me, but is it advisable to include the fact that I have been rejected by the insurance co, or should I not discuss that in the letter? Has anyone any previous experience that can advise me?


    Hi there

    Good luck with this and if there is anything extra to add, then yes go for it, it will give you a stronger case.
    Hope things are better for you now.;)
    The one and only "Dizzy Di" :D
  • de4me
    de4me Posts: 2 Newbie
    Thanks for the reply, Im new at this! What kind of extra's do you mean
  • di3004
    di3004 Posts: 42,579 Forumite
    de4me wrote: »
    Thanks for the reply, Im new at this! What kind of extra's do you mean


    Hi there what I mean is add as many reasons you have to back your case, you may have a few reasons on why you were mis sold, so make sure you leave nothing out.;)
    The one and only "Dizzy Di" :D
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