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Reclaiming bank charges

I am going through the process of reclaiming bank charges using the recommended templates. First I requested my bank statements and paid the £10 charge. I then sent a letter to my bank detailing the dates when they applied a charge to my account and a total that I was claiming back. They replied asking for a further £10 to progress my claim. Can the bank charge a further £10 as I thought there was a one of charge for the whole process.

Comments

  • Orford
    Orford Posts: 2,199 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    wdc wrote: »
    . Can the bank charge a further £10 as I thought there was a one of charge for the whole process.
    No they can't. Which bank?

    Are you sure it wasn't a template letter, sent by mistake, asking for £10 for the DPA SAR?
  • wdc
    wdc Posts: 3 Newbie
    Thsnks for you reply.

    The bank is Clydesdale Bank.

    The letter could have been a template so I will need to phone them to discus further.
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