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a & l trying to charge me !180 for a copy of my statemnts

seriously

I thought it was only ten pounds they could charge

Comments

  • Orford
    Orford Posts: 2,199 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    seriously

    I thought it was only ten pounds they could charge
    Only if you have sent a Subject Access Request under the Data Protection Act. If you have just asked for copy statements they can charge what they like.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Which is what I think you have been told on CAG as well ;)
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • nykied
    nykied Posts: 951 Forumite
    If you use the actual template letter that Martin's done, the wording is correct and means that they can only charge £10.
  • Tell them where to shove it. I am amazed at that. I asked Abbey for copy statements (for something entirely different) and she only charged me £10 for them without me saying anything. I went into the branch and asked and the lady sorted it out there and then.
    :jDebt Free after 5 years.:j Now Time to start saving for my move to Canada :D
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