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Scottish Power Online
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ffacoffipawb
Posts: 3,593 Forumite


in Energy
Edit: All sorted out by an intelligent friendly Scotsman this morning!
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Comments
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I've had an online account with them for a couple of months now -never had a problem logging in etc. As for being onhold the longest I've waited is about 5 minutes. As for when you'd be able to switch, I think it might be 28 days - but I could be wrong. Have you tried emailing them? I've found you get a prompt reply to that as well.0
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been with spower since sept 05 just in time to beat the 1st big price increase. went on capped service and its been hell since. cust services is a nghtmare only dare email them now cos its muppets on da phones.
any ideas if any comparison sites can work out how much i have saved by been on capped rate since sept.??????????0 -
ive been with them a while now and emailing them is a very quick way to get a responseYou're not drunk if you can lie on the floor without holding on0
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Been with them for years, moved to online energy about 2 years ago, haven't had many problems since (exept for the incorrect re-assessment they just sent). They are absolutley dreadful on the phone.0
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Try calling +44(0) 870 055 4170
then 1 for household
then 1 for automated service
then 1 for amend an estimated bill
this will get you to the automated meter reading service.
You'll need your account number to use this service.0
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