We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Pop Up help plz.

Ok as most of you know I'm completely thick when it comes to anything technical !:o

Everytime I put my broadband on I keep getting the same pop up & it keeps on popping up all the time, so how do I get rid of it as it's doing my head in !

(I'm on Big pond broadband, Oz )

Thanks in advance :confused::D
Shaz xx
Living & lovin' life 'down under'.
There Comes A Point In Your Life When You Realise Who Matters, And Who Never Did, And Who Always Will. So Don't Worry About People In The Past There's A Reason Why They Didn't Make It Into Your Future............

Comments

  • Download the following programs - install them and update them.

    Spybot

    Adaware

    Windows Defender

    Ewido - free 30 day trial - still usable after 30 days.


    Reboot your machine into safe mode and run the software you have downloaded remove what it finds. ( restart your computer and as soon as it starts to boot, tap F8 repeatedly. A menu should appear, select Safe Mode from the menu and then hit Enter on your keyboard. )

    Once clean update any outstanding Windows Updates.
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    follow these FULL instructions on removal on the forum here

    http://forums.moneysavingexpert.com/showthread.html?t=133269

    links to the software and instructions on how to install and run it

    read the first 4 posts in the thread
    Ex forum ambassador

    Long term forum member
  • Ditto
    Ditto Posts: 357 Forumite
    What is the pop up?
    Is it from your broadband provider telling you to upgrade?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.