So upset, think I've been done and don't know that I can do anything about it?!

Tao81

Just picked up my 'new' car (from Motor City in Plymouth) which was supposed to have had a special protective treatment applied inside and out that would, according to the marketing leaflet, 'produce a showroom finish'. Supagard is it's name, super scam I'd like to rename it?!!:mad:

.........I feel like I've been well and truly sown up like a kipper! :money:

I queried with the salesman on handover of keys whether they had actually done anthing to the interior since I last took it out on a test drive? He said yest the supagard protection had definately been done as promised, I again queried this, because as I saw it there was no visible difference to the interior, worse still there are marks and dust still in the car that were there when I test drove it (twice) last week?!! So how can you apply something to the interior facia etc without disturbing the dust?!!

My DD and a close friend of mine both accompanied me separately last week on two different test drives. So how big a lemon do I feel when both independently get back in the car and make the same comment. DD exclaims "I thought they said they were going to clean it with that special stuff mum?, they haven't even done a normal clean?! and my friend without prompting commented "Did you decided not to have the special protection thing done then J******?!" :eek::o:eek::o

Sobloody angry and feel really upset!
I don't normally fall for sales patter, but stupidly put my trust and faith in the claims being made!! :mad:
There is no way I can prove it hasn't been done when they are claiming it has, it's an invisible bonded protection material ???:mad: :mad: How convenient for them is that?!! should have know to stay well clear of such a potential con!

It strikes me that my car has had the most expensive quick T-cut polish exteriorly and the interior has had diddly squat done which is sickening, when I think of what I have forked out!!! (don't ask! I'm too embarrassed!! )

What would you do if you were me, other than what I think I may have to, that is chalk it up as a very expensive mistake and seriously costly lapse in my guard against sales patter!!!!!

harveybobbles

Why have you posted twice?

foreign_correspondent

go back and say you are not happy with the quality of the valet that has been done and you are not convincd the protection has been applied at all.

chillin_nutta

I agree, go back and tell them you are not happy with it, my brother is fighting with the garage he picked his car up from. There is blood on the roof of his car and it wasn't there on the test drive or when it was shipped from the Glasgow garage....so something funny going on here. Definately go back and tell them that you are not happy with it, then take it from there..

xx

anewman

These "protection" things are just designed to make the dealers money anyway. Most of the kits only cost about £50 or less anyway and don't need a degree to apply them.