Anyone come across this before - Ebay Issue

vickyb242

Hi,
I sold a pool table on Ebay for £100 two weeks ago, the buyer paid the money into my paypal instantly. The buyer is based in Cumbria and I am based in London, he has now decided that he doesn't want it as it's to far to come and collect it. So he has suggested he will re-sell it on ebay and ask the potential new buyer to collect directly from me?

I'm not sure if this is somethiing to be worried about?

Anyone come across this before?
V

frivolous_fay

If you can't prove delivery to him, he can open a dispute and get his £100 back. This is my main worry.

What you COULD do is allow him to list the table, take the cash, and only then refund the first buyer. This would all depend on the table selling for the same amount the 2nd time around!

The scenario's not really watertight if you ask me. Aren't there any underbidders you could 2nd chance to?

soolin

Yes I would be worried although pool tables aren't traditionally items that attract scammers this is a high end item and they might be trying a new line.

Your buyer paid by paypal, that money can be chargebacked via a simple paypal dispute for up to 45 days and you will have to refund as you have no proof of delivery to buyers address that paypal gave you. That is regardless of any third party buyer, you are already in difficulty, however in fairness there is nothing you could have done since ebay force us all to take paypal.

Add into that scenario a third party buyer, we'll call him buyer C. Buyer C buys from your buyer (B) and colelcts the items from you. Buyer C charges back against buyer B and buyer B reclaims his losses by chargebacking against you.

You might want a read of the useful tips for new sellers:

http://forums.moneysavingexpert.com/showthread.html?t=1623183&highlight=tips+new+sellers

Jomo

vickyb242 wrote: »

Hi,
I sold a pool table on Ebay for £100 two weeks ago, the buyer paid the money into my paypal instantly. The buyer is based in Cumbria and I am based in London, he has now decided that he doesn't want it as it's to far to come and collect it. So he has suggested he will re-sell it on ebay and ask the potential new buyer to collect directly from me?

I'm not sure if this is somethiing to be worried about?

Anyone come across this before?
V

I take it you listed the item as 'pick up only'. In which why should you be expected to post it to him? Start a dispute with ebay, if he wants to sell it then he can collect it first!! Cheeky thing..

StaffsSW

Jomo wrote: »

I take it you listed the item as 'pick up only'. In which why should you be expected to post it to him? Start a dispute with ebay, if he wants to sell it then he can collect it first!! Cheeky thing..

There is nothing to dispute sadly - the buyer has paid.
Just refund, and relist.

But this is one of the very few times a mutual may be useful - you can not open an unpaid dispute to get your fees back, and the paypal money is at risk of being bounced back if the buyer opens an Item Not Received.

cyril82

He has left you in a tough position as by paying before changing his mind he removed the ability to issue a mutual transaction withdrawal which would have got you your fees back.

What i would advise is that you contact him and say you are fine with him changing his mind, however you can now not get a refund of the fees from ebay due to him paying before changing his mind, tell him as long as he is happy to accept a refund minus the fees incurred by yourself you will just refund him and resell it yourself.

If he is not totally unreasonable he should accept this offer as he is the one pulling out of the deal
.

soolin

cyril82 wrote: »

He has left you in a tough position as by paying before changing his mind he removed the ability to issue a mutual transaction withdrawal which would have got you your fees back.


.

Seller can still do a mutual, they just can't do a full NPB.

cyril82

soolin wrote: »

Seller can still do a mutual, they just can't do a full NPB.

Can you? i couldn't for the life of me find the option when a buyer last cancelled on me after payment.

Well if that option is still on the cards that is what i would suggest, it's an all round simpler and less risky option.

good luck.

soolin

cyril82 wrote: »

Can you? i couldn't for the life of me find the option when a buyer last cancelled on me after payment.

Well if that option is still on the cards that is what i would suggest, it's an all round simpler and less risky option.

good luck.

I agree that this might be one time a mutual might be mutually convenient.

The OP still runs the risk of buyer not agreeing and losing them £10 + in FVFs, but I can't really see any other option that is safe for the seller.

cyril82

unless he is totally unreasonable or is trying to pull a scam he should jump at the offer, he doesn't lose out, he gets his money back and doesn't have the hassle of having to try and sell something and arrange pickup from someone else.

Make the offer and see what he say's, if he gets annoyed in anyway i think you know what you're dealing with.

he'll probably just snatch your hand off though.