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Capital One

Does anyone know Capital One's email address? And who to send an email of complaint to as i have written a couple of letters requesting my credit card statements which they have claimed not to have recieved:mad:

Comments

  • Andy_Ches
    Andy_Ches Posts: 420 Forumite
    I don't think there is an email address but maybe you could send your request by special delivery to

    Executive Office , Capital One , PO Box 5281, Nottingham , NG2 9HD
  • chuckley
    chuckley Posts: 4,405 Forumite
    Part of the Furniture
    online message?!
  • naijapower
    naijapower Posts: 1,393 Forumite
    Yes, you can use their online message when you log in
  • AnxiousMum
    AnxiousMum Posts: 2,709 Forumite
    Part of the Furniture Combo Breaker
    You can view your statements online if you register online - or, have you already done this and requested the 'paperless option' in error so that you don't actually get a paper copy in the mail each month? You might want to log on and check if you have selected that option.
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