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Auction Removed - Already Paid & Received?
SavvyMail
Posts: 28 Forumite
I was wondering if someone could assist with this query, as I'm completely perplexed.
I bought an item on ebay for £110. I paid for the item as soon as the auction ended & within 2 days the item appeared on my doorstep, as far as I am aware not a fake (however I cannot confirm this).
I have since received an email from ebay telling me that the auction has been removed & that I should not pay for the item, or if I already have that I should cancel the order. The problem is I have no idea why the auction was canceled & the used removed from ebay, as ebay will not disclose this information. The seller was relatively new (2 months old) but seemed to just be selling a lot of these items, with positive feedback on them all already.
As I do not want a fake, nor do I want a stolen item, however what I have paid for I have receieved... what shall I do?
Thanks
I bought an item on ebay for £110. I paid for the item as soon as the auction ended & within 2 days the item appeared on my doorstep, as far as I am aware not a fake (however I cannot confirm this).
I have since received an email from ebay telling me that the auction has been removed & that I should not pay for the item, or if I already have that I should cancel the order. The problem is I have no idea why the auction was canceled & the used removed from ebay, as ebay will not disclose this information. The seller was relatively new (2 months old) but seemed to just be selling a lot of these items, with positive feedback on them all already.
As I do not want a fake, nor do I want a stolen item, however what I have paid for I have receieved... what shall I do?
Thanks
0
Comments
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You do absolutely nothing, you bought goods and have receievd them.
The seller may have been removed for a myriad of reasons, including late payment of fees or keyword spamming.
Forget it move on and enjoy your item.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Thanks soolin. I asked because I used ebay ~5 years ago and got scammed a couple of times, blocking their payments to me (lost out on ~£200) Then I had someone using my account to sell fake items. I've just got back onto ebay and I am now extra careful with people.0
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Ebay send out this stupid email , frightening the hell out of buyers , i had this after a payment card expired and had sent out all the items currently sold , this led to three chargebacks immediately from paypal , and as two cheaper items were sent unrecorded (about £10each ) i lost the money and items , I was totally unable to access my account to contact buyers to explain the situation ,
I think you should be able to access the basic communication part , (obviously not the selling part )of your account if this happens , as most buyers want to know what is happening ,
Yet another ill thought through ebay directive , with a one size fits all email! and it hardly inspires buyer confidence in the site when it happens0
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