Helppp....endownment miss selling help

swacd

hi people ....ive come to a dead end ..can someone help me

im claiming against norwich union for a substancial shortfall on a endownment policy

they have responded saying i had warning letter and this is enought for them to give up my rights to complain...

we did have letters from them about it wont hit the target amount ..but i still beleive we where miss sold the policy ...how do i proceed further

desperate for advice

dunstonh

we did have letters from them about it wont hit the target amount ..but i still beleive we where miss sold the policy
how do i proceed further

You dont. You missed your window of opportunity to claim.

You have three years from being first notified of a high risk of shortfall. The provider has to follow this up and give you notice of when your last opportunity to claim is. After that you are time barred. The time bar rules are set by the FSA. They are only overuled in exceptional cirtcumstances or if the provider didnt follow the correct time bar process. Exceptional circumstances is things like being in a coma for 3 years. NU have followed the time bar rules (early cases didnt with some providers who tried to use 2001 as a start date but had to end up using 2003 and 2004). Over three quarters of endowments are now barred from complaint.

im claiming against norwich union for a substancial shortfall on a endownment policy

Even if you could claim, that is not valid grounds for complaint and would be rejected. If you used valid grounds and were upheld, you are not paid the potential shortfall anyway. That isnt how it works.