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Call barring

pmlindyloo
pmlindyloo Posts: 13,077 Forumite
Part of the Furniture 10,000 Posts Name Dropper
I have tried to stop my elderly mother using premium rate numbers by barring them on her phone.
I used the information on the BT web site but when I tried to do it got the message 'this is not available'.
FYI I did the following - pressed the star key, 34, 6 and then the hash key.
Rang the help line but entirely automated so couldn't report a possible fault or find out anything.
Can anyone help? :beer:

Comments

  • cattie
    cattie Posts: 8,841 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    To bar premium rate the sequence is *34, 7 hash

    There is no barring option using the code 6. For some reason the coding goes 1 2 3 4 5 7
    The bigger the bargain, the better I feel.

    I should mention that there's only one of me, don't confuse me with others of the same name.
  • pmlindyloo
    pmlindyloo Posts: 13,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thank you so much for this.
    The information on the web site is wrong then. I printed it off and it definitely says '6' for barring calls to premium rate numbers'!
    Will try 7 next time I visit.
    Why is life so difficult?!!!!!!!!!!:mad:
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Barring Premium Rate calls is a free BT service unconnected with the 'Calling Features' about whch you are talking.

    The subscriber can add this to their account by calling 150.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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