Hsbc

theabbot_2

I have been a customer for about 12 years. My own fault really because I have never been that happy with them. Recently they have cancelled all my direct debits without asking me or contacting me. My mobile phone is not now working and as i am in the process of moving house, need to use it. Are banks entitled to stop direct debits ect without informing you. I have incurred many fines through not paying bills which used to be on DD.

Lokolo

What reason did they give?

jonesMUFCforever

If you have money in your account bank will pay D/D's.
If you don't they will not and as poster above states - 3 strikes and they will cancel them.

knowledgepower1

This exact thing happened to me at hsbc. I went to the branch and they were not even aware of it.They advised me to get in touch with all those I pay bills to reinstate,I did but they won't show up on my account I had to move all my dds to other banks.Now, I just use my hsbc for my wages.