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Successful PPI Claim from Egg

Just thought I'd let everybody know that following a few letters and emails I've now had a full refund of my PPI from EGG. I had a loan with them which was topped up a year later, I paid 2 lots of PPI and thought I'd try to get it back.

Basically my argumant was quite simple, I clearly remember the sales person on the phone telling me that I'd have a better chance of getting the loan i I took out PPI. I argued the point and after initially being turned down Egg changed their mind and refunded me.

My loan now ends in November 2008 instead of May 2009, I also received a cheque for 175 quid for the PPI from the loan that was topped up.

Just thought I'd share a success story.

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    Just thought I'd let everybody know that following a few letters and emails I've now had a full refund of my PPI from EGG. I had a loan with them which was topped up a year later, I paid 2 lots of PPI and thought I'd try to get it back.

    Basically my argumant was quite simple, I clearly remember the sales person on the phone telling me that I'd have a better chance of getting the loan i I took out PPI. I argued the point and after initially being turned down Egg changed their mind and refunded me.

    My loan now ends in November 2008 instead of May 2009, I also received a cheque for 175 quid for the PPI from the loan that was topped up.

    Just thought I'd share a success story.

    Well done to you.:j

    Congratulations !
    :beer::T:beer:
    The one and only "Dizzy Di" :D
  • melorablack
    melorablack Posts: 1,114 Forumite
    Well done! :beer:
  • nrd_2
    nrd_2 Posts: 4 Newbie
    Part of the Furniture First Post Combo Breaker
    hi thats great news, can i ask how long they took to make there decision, i have received there confirmation that there looking into it. again, good news. thanks
  • johnsmiffy
    johnsmiffy Posts: 47 Forumite
    I suggest you check that they have paid you the correct amount. I have had to go through the FOS and they upheld my complaint against Egg, but Egg have only paid for 2 out of the 3 loans/PPI amounts.

    So, far the FOS have spent over a month trying to get Egg to sort their error, and have even had Egg asking them how to calculate the redress! I managed to calculate the figures, and the guy at the FOS has agreed them - think Egg need a new calculator.
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