We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Abbey Text Message

Skeem
Skeem Posts: 7 Forumite
Hi all,

I've just recently got my Abbey CC through,, this morning I recieved a text message from Abbey (I think!) asking me to call a number to inform them whether the card has arrived safely.

I find this a bit bizarre, as I've already called the number that was stuck to the front of the card in order to activate it... are they just going to try and sell me something I don't need?

Is this a requirement? Has anyone else seen/done this?

Cheers,
Skeem

Comments

  • cally6008
    cally6008 Posts: 7,629 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If you are worried about phoning the number then call the number for Customer Services so you know you are phoning the right place.

    I had a text from Halifax last week, asking me to sign and return the forms (which I'd already done).
  • Skeem
    Skeem Posts: 7 Forumite
    Having just spoken to Abbey customer services, they say they NEVER ask you via SMS text or email to phone them to confirm any personal details, so suffice to say this seems a bit dodgy.

    The number for reference is: 08456038750
    DO NOT ring this number to confirm any details.

    Skeem
  • cally6008
    cally6008 Posts: 7,629 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Checking on saynoto0870 actually brings this number up as an Abbey phone number
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.