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Item not received-refunded by paypal-seller opened dispute on ebay

I bought an item and paid for it on 30/1/2006. As i havent received the item, i filed a claim with paypal who refunded the payment.

Next day, the seller made a dispute with ebay, ebay send me a strike because i didnt paid (!) the item :mad: I sent an email to them, together with paypal proof of payment and waiting for their reply. What happens now?? :rolleyes:

In the dispute console eligible and granted are ticked but pending is not.

Comments

  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    The seller will have had to have filed with e-Bay to claim their fees back, but you shouldn't have got a strike as you did originally pay and were refunded.

    Did you get an email from ebay about the dispute and what did it say?
    Tank fly boss walk jam nitty gritty...
  • carrie483
    carrie483 Posts: 1,868 Forumite
    You would've had to reply to the dispute before you get a strike.
    Accept that some days you're the pigeon and some days you're the statue.
  • soolin
    soolin Posts: 74,472 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It is a loophole in the system that once a buyer received a paypal refund the seller can then go through the nPB process on that buyer.

    You should have received notification of the dispute though, check in your ebay messages.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Nrg_3
    Nrg_3 Posts: 28 Forumite
    soolin wrote:
    It is a loophole in the system that once a buyer received a paypal refund the seller can then go through the nPB process on that buyer.

    You should have received notification of the dispute though, check in your ebay messages.

    Soo

    This is exactly what happened :beer:

    Today i received an email from ebay saying that the strike was removed from my account and everything is ok with me :T
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