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RECLAIMING CHARGES FROM HALIFAX... can anyone help...

I am helping my sister sort out her finances, and we downloaded the letter to start reclaiming her HUGE amounts of bank charges back from the bank. We made an appointment to see the bank manager... but I presume as they had recieved the letter they had sent the account to collections, and are MORE than Eager to close the account...
My question is: If we pay the outstanding amount of her balance and they close the account will she still be able to claime back these bank charges?

Please help as they are charging 2.2 apr per day!:mad:

Comments

  • blaque*angel
    blaque*angel Posts: 1,177 Forumite
    Part of the Furniture Combo Breaker
    bumping i want to reclaim charges from HALIFAX too, they are so unfair!!
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    I am helping my sister sort out her finances, and we downloaded the letter to start reclaiming her HUGE amounts of bank charges back from the bank. We made an appointment to see the bank manager... but I presume as they had recieved the letter they had sent the account to collections, and are MORE than Eager to close the account...
    My question is: If we pay the outstanding amount of her balance and they close the account will she still be able to claime back these bank charges?

    Please help as they are charging 2.2 apr per day!:mad:
    Bank managers in branches have no authority on Hardship claims/bank charges that are not OFT test case related. The answer is yes to your question by the way.
    You need to keep to your timescales.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
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