Missing overdraft info on statement

kaisersoze_2

My GF has a bank account with Halifax, she has a guaranteed overdraft of £1250 which she always uses as her wages only put her in credit by about £30.

I have finally got her to accept to start trying to reduce this so she has set up a savings account with Halifax to put away £50 a month so she can get it down (you cant reduce an overdraft online if you are already overdrawn and she doesnt like phones or going to the branch)

She noticed on her statement this month that all the information regarding her overdraft (limit and review date) has disappeared.

I am worried that this could be a prelude to the facility been removed, has anybody got any ideas why or had this happen to them? My main concern is they wait till she has been paid then take it away the same day (wouldnt suprise me)

Thanks in advance

Kaisersoze

Mrsmoneypenny

You should give them a call, even if the phone is something she doesnt like.

Unless someone on here has access to her full bank details and can give the complete story, she could be in for a bit of a surprise next pay day, then it can be sorted out before next pay day if necessary.

opinions4u

kaisersoze wrote: »

My GF has a bank account with Halifax, she has a guaranteed overdraft of £1250 which she always uses as her wages only put her in credit by about £30.

I have finally got her to accept to start trying to reduce this so she has set up a savings account with Halifax to put away £50 a month so she can get it down (you cant reduce an overdraft online if you are already overdrawn and she doesnt like phones or going to the branch)

She noticed on her statement this month that all the information regarding her overdraft (limit and review date) has disappeared.

I am worried that this could be a prelude to the facility been removed, has anybody got any ideas why or had this happen to them? My main concern is they wait till she has been paid then take it away the same day (wouldnt suprise me)

Thanks in advance

Kaisersoze

If she uses online banking, the 'overdraft' detail will be on screen and recommended limits can be found navigating through the 'apply for overdraft' option on the left hand menu. She doesn't have to actually apply to see it.

kaisersoze_2

opinions4u wrote: »

If she uses online banking, the 'overdraft' detail will be on screen and recommended limits can be found navigating through the 'apply for overdraft' option on the left hand menu. She doesn't have to actually apply to see it.

Thanks for that, it is still showing there that was the first place she checked after she noticed it missing. Its just a little weird that it has disappeared from her statement.

thumshie

Not sure if the online 'paper free' statement is different to the physical statement- or what the OP is refering to - but the new online statement does show the OD Limit in the first 'grey' header bar, to the right under the period dates - atleast on mine it does. They have removed the 'review' date...

rb10

thumshie wrote: »

Not sure if the online 'paper free' statement is different to the physical statement- or what the OP is refering to - but the new online statement does show the OD Limit in the first 'grey' header bar, to the right under the period dates - atleast on mine it does. They have removed the 'review' date...

Mine - paper free - is the same as you have described, immediately above Top Credits. Odd that the review date has disappeared.

kaisersoze_2

thumshie wrote: »

Not sure if the online 'paper free' statement is different to the physical statement- or what the OP is refering to - but the new online statement does show the OD Limit in the first 'grey' header bar, to the right under the period dates - atleast on mine it does. They have removed the 'review' date...

I will get her to check the statement more closely thanks, it is odd but i feel a little better that your review date has gone aswell (in the nicest possible way)