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CC accepted initially, paid balance transfer then withdrawn..

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  • Moggles_2
    Moggles_2 Posts: 6,097 Forumite
    purple2480 wrote: »
    Went to my branch first thing in the morning and they said they couldn't help me, so I asked for a copy of their complaints procedure. Got back and called them and they said that I could pay off the amount in minimum payments and they will not enforce the 30 day limit and basically so long as I make the minimum payments till its cleared off I am fine.

    Congratulations and thanks for the feedback.
    :beer:
    If I were you, I would keep a careful record of the date, time and member(s) of staff involved and ask them to confirm this new agreement in writing.

    Very best
    M
    People who don't know their rights, don't actually have those rights.
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