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lloyds credit card charges

i wrote to lloyds in feb for fully list of charges for a old cc they sent back a list of late charges about £500...

the problem i have is i know i went over my limit a few times (got some old statements) so there would have been "over limit charge"but there is no mention of these charges in this list they sent me....

i wrote to them again on march 23 but got no reply also phoned them twice but still no new list of charges!!!!!

should i inform the information commissioner or should i start my claim for charges

any help please

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    alfie26 wrote: »
    i wrote to lloyds in feb for fully list of charges for a old cc they sent back a list of late charges about £500...

    the problem i have is i know i went over my limit a few times (got some old statements) so there would have been "over limit charge"but there is no mention of these charges in this list they sent me....

    i wrote to them again on march 23 but got no reply also phoned them twice but still no new list of charges!!!!!

    should i inform the information commissioner or should i start my claim for charges

    any help please

    When did they cash the £10 fee? Has it been 40 straight days?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • alfie26
    alfie26 Posts: 95 Forumite
    PPI Party Pooper
    the original letter requesting charges was sent back in 10/2/2009

    they cashed the cheque early march

    thanks for your help
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    In that case, Information commissioner office complaint is a YES.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • alfie26
    alfie26 Posts: 95 Forumite
    PPI Party Pooper
    thanks for your help
This discussion has been closed.
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