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eon scam
as adviced by money saving website i compared all electric and gas tarrifs on all the compassision websites. I was qouted gas 92p and electric 37.92p a month, which as you can imagine i jumped at!!
i have just recieved a massively different bill from eon. After enquiring with eon it seems the deal i was offered does not exist! There is nothing they can do as i signed up on a comparison website.
My direct debit has suddenly jumped from just over 38 pounds to 90 as i am over 500 pounds in arrears!
does anyone have some advice for me to help me out of this situation?:mad:
i have just recieved a massively different bill from eon. After enquiring with eon it seems the deal i was offered does not exist! There is nothing they can do as i signed up on a comparison website.
My direct debit has suddenly jumped from just over 38 pounds to 90 as i am over 500 pounds in arrears!
does anyone have some advice for me to help me out of this situation?:mad:
has anyone been stung??!! 1 vote
did anyone else sercure a duel deal using a comparrison website with eon in june 2008?
0%
has eon refused to honour a deal set up in june 2008
0%
has anyone had their fuel direct debits doubled?
100%
1 vote
has anyone had trouble with eon duel fuel?
0%
0
Comments
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Hi wolfebe,
What was the name of the tariff you signed up for via this third party website?
What was the name of the comparison site you used? Do you have any details from the comparison site about the deal you signed up for?
If you provide me with some more information I can investigate this for you.
It sounds like you were quoted a monthly amount for gas and electricity of £38, is this correct? If so what info did you originally put into the quote/comparison engine? Your old monthly amount or annual kWh?
Straight after signing up to E.ON you will have been sent welcome letters confirming the tariff and rates you signed up for, did you receive these? Check these against the bills you’ve received to see if they match.
Let me know more info and I’ll try and help further.
Brian“Official Company Representative
I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Aw Brian, I feel so sorry for you not being able to tell woolfebe that he is stupid. So I've said it for you. He's come on here all guns blazing at eon when its clearly not eons fault that some price comparison site gave him the wrong figure!Sunny in Southampton.0
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If you are foolish enough to sign of for duel fuel then you must know you will end up with a fight on your hands!
Read your meters, do your sums, pay your bills.0 -
92 pence per month? That is cheap...0
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Keyboard Gangasta Kim on the loose again.
Acacia House wants you back!0
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