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Help please - can't remove Personal Antivirus and Mcafee won't update

124

Comments

  • angus1
    angus1 Posts: 195 Forumite
    100 Posts
    Have done as you said with the combofix. Here is the log it produced

    ComboFix 09-05-02.4 - Rebecca Jackson 02/05/2009 15:32.2 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.175 [GMT -12:00]
    Running from: c:\documents and settings\Rebecca Jackson\Desktop\QWERTY.exe
    Command switches used :: c:\documents and settings\Rebecca Jackson\Desktop\CFScript.txt
    AV: avast! antivirus 4.8.1335 [VPS 090501-0] *On-access scanning disabled* (Updated)
    FILE ::
    c:\windows\Tasks\At107.job
    c:\windows\Tasks\At49.job
    c:\windows\Tasks\At50.job
    c:\windows\Tasks\At59.job
    c:\windows\Tasks\At74.job
    c:\windows\Tasks\At83.job
    c:\windows\Tasks\At97.job
    c:\windows\Tasks\At98.job
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    c:\windows\Tasks\At107.job
    c:\windows\Tasks\At49.job
    c:\windows\Tasks\At50.job
    c:\windows\Tasks\At59.job
    c:\windows\Tasks\At74.job
    c:\windows\Tasks\At83.job
    c:\windows\Tasks\At97.job
    c:\windows\Tasks\At98.job
    .
    ((((((((((((((((((((((((( Files Created from 2009-04-03 to 2009-05-03 )))))))))))))))))))))))))))))))
    .
    2009-05-02 22:33 . 2009-05-02 22:33
    d
    w c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
    2009-05-02 22:33 . 2009-05-02 22:33
    d
    w c:\program files\SUPERAntiSpyware
    2009-05-02 22:33 . 2009-05-02 22:33
    d
    w c:\documents and settings\Rebecca Jackson\Application Data\SUPERAntiSpyware.com
    2009-05-02 11:23 . 2009-05-02 11:23
    d
    w c:\documents and settings\Rebecca Jackson\Application Data\Red Kawa
    2009-05-02 11:14 . 2009-05-02 11:14
    d
    w c:\program files\Regensoft
    2009-05-02 11:14 . 2009-05-02 11:14
    d
    w c:\program files\AviSynth 2.5
    2009-05-02 11:14 . 2009-05-02 11:14
    d
    w c:\program files\Red Kawa
    2009-05-02 05:10 . 2009-05-02 05:10
    d
    w c:\program files\Trend Micro
    2009-05-01 06:36 . 2009-05-01 06:36
    d
    w c:\program files\Alwil Software
    2009-05-01 02:54 . 2009-05-01 02:54
    d
    w c:\documents and settings\Rebecca Jackson\Application Data\Malwarebytes
    2009-05-01 02:54 . 2009-04-07 03:32 15504 ----a-w c:\windows\system32\drivers\mbam.sys
    2009-05-01 02:54 . 2009-04-07 03:32 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
    2009-05-01 02:53 . 2009-05-01 02:53
    d
    w c:\documents and settings\All Users\Application Data\Malwarebytes
    2009-05-01 02:53 . 2009-05-01 02:54
    d
    w c:\program files\Malwarebytes' Anti-Malware
    2009-04-30 22:23 . 2009-04-30 22:23
    d
    w c:\windows\McAfee.com
    2009-04-30 10:14 . 2008-04-11 19:04 691712 -c----w c:\windows\system32\dllcache\inetcomm.dll
    2009-04-30 05:03 . 2008-10-15 16:34 337408 -c----w c:\windows\system32\dllcache\netapi32.dll
    2009-04-30 03:59 . 2009-04-30 03:59
    d
    w c:\program files\Common Files\Uninstall
    2009-04-30 03:58 . 2009-05-01 05:13
    d
    w c:\program files\PAV
    2009-04-28 23:24 . 2009-04-28 23:24
    d
    w c:\program files\log vc aim
    2009-04-16 01:05 . 2008-05-03 11:55 2560
    w c:\windows\system32\xpsp4res.dll
    2009-04-16 01:05 . 2008-04-21 12:08 215552 -c----w c:\windows\system32\dllcache\wordpad.exe
    2009-04-07 05:52 . 2009-04-16 10:52
    d
    w c:\documents and settings\All Users\Application Data\Messenger Plus!
    2009-04-07 05:48 . 2009-05-02 03:17
    d
    w c:\program files\Circl Developement
    2009-04-07 05:48 . 2009-04-07 05:48
    d
    w c:\program files\Windows Live
    2009-04-07 05:48 . 2009-04-07 05:51
    d
    w c:\program files\Messenger Plus! Live
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-05-03 03:32 . 2006-09-06 03:59 6 ---ha-w c:\windows\Tasks\SA.DAT
    2009-05-03 00:59 . 2009-04-30 10:08 330 ---ha-w c:\windows\Tasks\MP Scheduled Scan.job
    2009-05-02 22:32 . 2008-07-08 23:33
    d
    w c:\program files\Common Files\Wise Installation Wizard
    2009-05-02 04:08 . 2006-09-07 02:01
    d
    w c:\program files\MSN Messenger
    2009-04-30 06:06 . 2006-09-06 23:09
    d--h--w c:\program files\InstallShield Installation Information
    2009-04-30 04:47 . 2006-09-06 03:55 76487 ----a-w c:\windows\pchealth\helpctr\OfflineCache\index.dat
    2009-04-28 23:19 . 2008-02-24 06:32 284 ----a-w c:\windows\Tasks\AppleSoftwareUpdate.job
    2009-03-13 07:26 . 2009-03-13 07:26
    d
    w c:\program files\Microsoft Silverlight
    2009-03-06 14:22 . 2004-08-04 12:00 284160 ----a-w c:\windows\system32\pdh.dll
    2009-03-06 00:06 . 2009-03-06 00:06
    d
    w c:\program files\Safari
    2009-03-06 00:01 . 2007-08-20 15:57
    d
    w c:\program files\iTunes
    2009-03-06 00:00 . 2009-03-06 00:00
    d
    w c:\program files\iPod
    2009-03-05 23:50 . 2009-03-05 23:49
    d
    w c:\program files\QuickTime
    2009-03-05 23:48 . 2007-08-20 15:55
    d
    w c:\program files\Common Files\Apple
    2009-03-03 00:18 . 2004-08-04 12:00 826368 ----a-w c:\windows\system32\wininet.dll
    2009-02-20 18:09 . 2004-08-04 12:00 78336 ----a-w c:\windows\system32\ieencode.dll
    2009-02-09 12:10 . 2004-08-04 12:00 729088 ----a-w c:\windows\system32\lsasrv.dll
    2009-02-09 12:10 . 2004-08-04 12:00 714752 ----a-w c:\windows\system32\ntdll.dll
    2009-02-09 12:10 . 2004-08-04 12:00 617472 ----a-w c:\windows\system32\advapi32.dll
    2009-02-09 12:10 . 2004-08-04 12:00 401408 ----a-w c:\windows\system32\rpcss.dll
    2009-02-09 11:13 . 2004-08-04 12:00 1846784 ----a-w c:\windows\system32\win32k.sys
    2009-02-08 07:02 . 2004-08-03 22:59 2066048 ----a-w c:\windows\system32\ntkrnlpa.exe
    2009-02-06 11:11 . 2004-08-04 12:00 110592 ----a-w c:\windows\system32\services.exe
    2009-02-06 11:08 . 2004-08-04 12:00 2189056 ----a-w c:\windows\system32\ntoskrnl.exe
    2009-02-06 10:39 . 2004-08-04 12:00 35328 ----a-w c:\windows\system32\sc.exe
    2009-02-05 07:22 . 2006-12-25 19:50 27640 ----a-w c:\documents and settings\Rebecca Jackson\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2009-02-05 07:11 . 2006-09-06 03:42 67 --sha-w c:\windows\Fonts\desktop.ini
    2009-02-05 07:08 . 2006-09-06 03:54 23444 ----a-w c:\windows\system32\emptyregdb.dat
    2009-02-05 06:24 . 2009-02-05 06:25 410984 ----a-w c:\windows\system32\deploytk.dll
    2009-02-03 19:59 . 2004-08-04 12:00 56832 ----a-w c:\windows\system32\secur32.dll
    2006-09-07 02:05 . 2006-09-07 02:05 8 --sha-r c:\windows\system32\F084E71B5F.sys
    2006-12-22 09:44 . 2006-09-07 02:05 5538 --sha-w c:\windows\system32\KGyGaAvL.sys
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
    "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
    "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-12-16 761945]
    "NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
    "QuickFinder Scheduler"="c:\program files\WordPerfect Office X3\Programs\QFSCHD130.EXE" [2006-07-05 77892]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-05 136600]
    "RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2005-01-12 32768]
    "AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2007-12-07 71008]
    "HostManager"="c:\program files\Common Files\AOL\1184763857\ee\AOLSoftware.exe" [2006-11-17 50736]
    "Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2005-10-26 159744]
    "LogitechCommunicationsManager"="c:\program files\Common Files\Logitech\LComMgr\Communications_Helper.exe" [2006-06-26 497200]
    "LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam10\QuickCam10.exe" [2006-06-26 614960]
    "LVCOMSX"="c:\program files\Common Files\Logitech\LComMgr\LVComSX.exe" [2006-06-26 243248]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
    "igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
    "igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
    "igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-06 413696]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-07 290088]
    "avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000]
    "SkyTel"="SkyTel.EXE" - c:\windows\SkyTel.exe [2006-05-16 2879488]
    "BluetoothAuthenticationAgent"="bthprops.cpl" - c:\windows\system32\bthprops.cpl [2008-04-14 110592]
    "RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2006-05-18 16207872]
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
    "msnmsgr"="c:\program files\MSN Messenger\msnmsgr.exe" [2007-01-20 5674352]
    "DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-14 39264]
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    "tscuninstall"="c:\windows\system32\tscupgrd.exe" [2006-02-28 44544]
    "RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]
    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Microsoft Find Fast.lnk - c:\program files\Microsoft Office\Office\FINDFAST.EXE [1997-7-31 111376]
    Office Startup.lnk - c:\program files\Microsoft Office\Office\OSA.EXE [1997-7-31 51984]
    (Angus is my dog, not me ...) ;)
  • angus1
    angus1 Posts: 195 Forumite
    100 Posts
    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
    2008-12-23 00:05 356352 ----a-w c:\program files\SUPERAntiSpyware\SASWINLO.dll
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
    "c:\\Program Files\\AOL 9.0\\waol.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\Program Files\\Common Files\\AOL\\1184763857\\ee\\aolsoftware.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\MSN Messenger\\livecall.exe"=
    R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-04-28 7408]
    S1 aswSP;avast! Self Protection; [x]
    S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2009-04-28 9968]
    S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2009-04-28 72944]
    S2 aswFsBlk;aswFsBlk;c:\windows\system32\DRIVERS\aswFsBlk.sys [2009-02-05 20560]
    S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-04 13592]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{44edf72e-ea0b-11dd-99a0-00038a000015}]
    \Shell\AutoRun\command - F:\AutoRun.exe
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{44edf732-ea0b-11dd-99a0-00038a000015}]
    \Shell\AutoRun\command - F:\AutoRun.exe
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{89df1c9f-dd0c-11dc-9896-00038a000015}]
    \Shell\AutoRun\command - F:\AutoRun.exe
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{89df1ca3-dd0c-11dc-9896-00038a000015}]
    \Shell\AutoRun\command - F:\AutoRun.exe
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c9f16ce0-4d39-11dd-98e2-00038a000015}]
    \Shell\AutoRun\command - F:\AutoRun.exe
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c9f16ce1-4d39-11dd-98e2-00038a000015}]
    \Shell\AutoRun\command - F:\AutoRun.exe
    .
    Contents of the 'Scheduled Tasks' folder
    2009-04-28 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-30 00:34]
    2009-05-03 c:\windows\Tasks\MP Scheduled Scan.job
    - c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 07:20]
    .
    .
    Supplementary Scan
    .
    uStart Page = hxxp://www.facebook.com/
    uDefault_Search_URL = hxxp://www.google.com/ie
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p=%s
    IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
    .
    **************************************************************************
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-05-02 15:36
    Windows 5.1.2600 Service Pack 3 NTFS
    scanning hidden processes ...
    scanning hidden autostart entries ...
    scanning hidden files ...
    scan completed successfully
    hidden files: 0
    **************************************************************************
    .
    DLLs Loaded Under Running Processes
    - - - - - - - > 'winlogon.exe'(612)
    c:\program files\SUPERAntiSpyware\SASWINLO.dll
    .
    Completion time: 2009-05-03 15:39
    ComboFix-quarantined-files.txt 2009-05-03 03:37
    ComboFix2.txt 2009-05-03 01:37
    Pre-Run: 8,319,344,640 bytes free
    Post-Run: 8,317,882,368 bytes free
    202 --- E O F --- 2009-05-01 21:15
    (Angus is my dog, not me ...) ;)
  • angus1
    angus1 Posts: 195 Forumite
    100 Posts
    Have done everything up to hostsxpert. Got right to the end of that - clicked restore microsofts hosts file and then ok. Then got error message saying Cannot create file C:\WINDOW\system32\DRIVERS\ETC\hosts ?
    (Angus is my dog, not me ...) ;)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Dont worry about it. Skip onto the kaspersky scan
    :idea:
  • angus1
    angus1 Posts: 195 Forumite
    100 Posts
    Hi Alienrik that's everything done that you suggested and here is the Kaspersky log. Thanks for your help so far

    Sunday, May 3, 2009
    Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Program database last update: Saturday, May 02, 2009 18:04:22
    Records in database: 2120968

    Scan settingsScan using the following databaseextendedScan archivesyesScan mail databasesyesScan areaMy ComputerC:\
    D:\
    E:\
    Scan statisticsFiles scanned71424Threat name2Infected objects24Suspicious objects0Duration of the scan02:07:25
    File nameThreat nameThreats countC:\Documents and Settings\All Users\Application Data\up hold blue delete\roam glue.exeInfected: Trojan.Win32.Swizzor.a1C:\Documents and Settings\Rebecca Jackson\Application Data\log vc aim\kukkihln.exeInfected: Trojan.Win32.Swizzor.a1C:\Documents and Settings\Rebecca Jackson\Application Data\log vc aim\settings real itch dent.exeInfected: Trojan.Win32.Swizzor.a1C:\Documents and Settings\Rebecca Jackson\Application Data\log vc aim\THATWAVEMP3.exeInfected: Trojan.Win32.Swizzor.a1C:\Documents and Settings\Rebecca Jackson\My Documents\LimeWire\Saved\cascada perfect day.mp3Infected: Trojan-Downloader.WMA.GetCodec.c1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP52\A0073038.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP53\A0073375.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP54\A0073401.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0073463.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0073529.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075486.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075551.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075892.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075945.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075960.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP56\A0075997.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP60\A0076044.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP60\A0076067.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076088.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076104.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076137.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0077141.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0078132.exeInfected: Trojan.Win32.Swizzor.a1C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0078158.exeInfected: Trojan.Win32.Swizzor.a1The selected area was scanned
    (Angus is my dog, not me ...) ;)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Open notepad and copy/paste the text in RED below

    File::
    C:\Documents and Settings\All Users\Application Data\up hold blue delete\roam glue.exe
    C:\Documents and Settings\Rebecca Jackson\Application Data\log vc aim\kukkihln.exe
    C:\Documents and Settings\Rebecca Jackson\Application Data\log vc aim\settings real itch dent.exe
    C:\Documents and Settings\Rebecca Jackson\Application Data\log vc aim\THATWAVEMP3.exe
    C:\Documents and Settings\Rebecca Jackson\My Documents\LimeWire\Saved\cascada perfect day.mp3
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP52\A0073038.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP53\A0073375.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP54\A0073401.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0073463.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0073529.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075486.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075551.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075892.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075945.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075960.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP56\A0075997.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP60\A0076044.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP60\A0076067.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076088.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076104.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076137.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0077141.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0078132.exe
    C:\System Volume Information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0078158.exe



    Save this as "CFScript"

    Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

    CFScript.gif


    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply

    Combofix should never take more that 20 minutes including the reboot if malware is detected.
    If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Looks like a LIMEWIRE file caused one of the problems (As usual)
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Id suggest updating MALWAREBYTES and running another FULL scan
    :idea:
  • angus1
    angus1 Posts: 195 Forumite
    100 Posts
    Thanks, will get on to all of that now. Don't even know what Limewire is, should I remove it from her list of programs?
    (Angus is my dog, not me ...) ;)
  • angus1
    angus1 Posts: 195 Forumite
    100 Posts
    ComboFix 09-05-02.4 - Rebecca Jackson 03/05/2009 13:30.3 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.195 [GMT -12:00]
    Running from: c:\documents and settings\Rebecca Jackson\Desktop\QWERTY.exe
    Command switches used :: c:\documents and settings\Rebecca Jackson\Desktop\CFScript.txt
    AV: avast! antivirus 4.8.1335 [VPS 090502-0] *On-access scanning enabled* (Updated)
    FILE ::
    c:\documents and settings\All Users\Application Data\up hold blue delete\roam glue.exe
    c:\documents and settings\Rebecca Jackson\Application Data\log vc aim\kukkihln.exe
    c:\documents and settings\Rebecca Jackson\Application Data\log vc aim\settings real itch dent.exe
    c:\documents and settings\Rebecca Jackson\Application Data\log vc aim\THATWAVEMP3.exe
    c:\documents and settings\Rebecca Jackson\My Documents\LimeWire\Saved\cascada perfect day.mp3
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP52\A0073038.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP53\A0073375.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP54\A0073401.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0073463.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0073529.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075486.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075551.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075892.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075945.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075960.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP56\A0075997.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP60\A0076044.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP60\A0076067.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076088.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076104.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076137.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0077141.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0078132.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0078158.exe
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    c:\documents and settings\All Users\Application Data\up hold blue delete\roam glue.exe
    c:\documents and settings\Rebecca Jackson\Application Data\log vc aim\kukkihln.exe
    c:\documents and settings\Rebecca Jackson\Application Data\log vc aim\settings real itch dent.exe
    c:\documents and settings\Rebecca Jackson\Application Data\log vc aim\THATWAVEMP3.exe
    c:\documents and settings\Rebecca Jackson\My Documents\LimeWire\Saved\cascada perfect day.mp3
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP52\A0073038.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP53\A0073375.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP54\A0073401.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0073463.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0073529.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075486.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075551.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075892.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075945.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP55\A0075960.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP56\A0075997.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP60\A0076044.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP60\A0076067.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076088.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076104.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0076137.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0077141.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0078132.exe
    c:\system volume information\_restore{2994FBAF-6749-4A84-A582-F482EDEC7053}\RP61\A0078158.exe
    .
    ((((((((((((((((((((((((( Files Created from 2009-04-04 to 2009-05-04 )))))))))))))))))))))))))))))))
    .
    2009-05-03 03:48 . 2009-05-03 03:48
    d
    w c:\program files\CCleaner
    2009-05-02 22:33 . 2009-05-02 22:33
    d
    w c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
    2009-05-02 22:33 . 2009-05-02 22:33
    d
    w c:\program files\SUPERAntiSpyware
    2009-05-02 22:33 . 2009-05-02 22:33
    d
    w c:\documents and settings\Rebecca Jackson\Application Data\SUPERAntiSpyware.com
    2009-05-02 11:23 . 2009-05-02 11:23
    d
    w c:\documents and settings\Rebecca Jackson\Application Data\Red Kawa
    2009-05-02 11:14 . 2009-05-02 11:14
    d
    w c:\program files\Regensoft
    2009-05-02 11:14 . 2009-05-02 11:14
    d
    w c:\program files\AviSynth 2.5
    2009-05-02 11:14 . 2009-05-02 11:14
    d
    w c:\program files\Red Kawa
    2009-05-02 05:10 . 2009-05-02 05:10
    d
    w c:\program files\Trend Micro
    2009-05-01 06:36 . 2009-05-01 06:36
    d
    w c:\program files\Alwil Software
    2009-05-01 02:54 . 2009-05-01 02:54
    d
    w c:\documents and settings\Rebecca Jackson\Application Data\Malwarebytes
    2009-05-01 02:54 . 2009-04-07 03:32 15504 ----a-w c:\windows\system32\drivers\mbam.sys
    2009-05-01 02:54 . 2009-04-07 03:32 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
    2009-05-01 02:53 . 2009-05-01 02:53
    d
    w c:\documents and settings\All Users\Application Data\Malwarebytes
    2009-05-01 02:53 . 2009-05-01 02:54
    d
    w c:\program files\Malwarebytes' Anti-Malware
    2009-04-30 22:23 . 2009-04-30 22:23
    d
    w c:\windows\McAfee.com
    2009-04-30 10:14 . 2008-04-11 19:04 691712 -c----w c:\windows\system32\dllcache\inetcomm.dll
    2009-04-30 05:03 . 2008-10-15 16:34 337408 -c----w c:\windows\system32\dllcache\netapi32.dll
    2009-04-30 03:59 . 2009-04-30 03:59
    d
    w c:\program files\Common Files\Uninstall
    2009-04-30 03:58 . 2009-05-01 05:13
    d
    w c:\program files\PAV
    2009-04-28 23:24 . 2009-04-28 23:24
    d
    w c:\program files\log vc aim
    2009-04-16 01:05 . 2008-05-03 11:55 2560
    w c:\windows\system32\xpsp4res.dll
    2009-04-16 01:05 . 2008-04-21 12:08 215552 -c----w c:\windows\system32\dllcache\wordpad.exe
    2009-04-07 05:52 . 2009-04-16 10:52
    d
    w c:\documents and settings\All Users\Application Data\Messenger Plus!
    2009-04-07 05:48 . 2009-05-02 03:17
    d
    w c:\program files\Circl Developement
    2009-04-07 05:48 . 2009-04-07 05:48
    d
    w c:\program files\Windows Live
    2009-04-07 05:48 . 2009-04-07 05:51
    d
    w c:\program files\Messenger Plus! Live
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-05-04 01:29 . 2006-09-06 03:59 6 ---ha-w c:\windows\Tasks\SA.DAT
    2009-05-04 01:13 . 2009-04-30 10:08 330 ---ha-w c:\windows\Tasks\MP Scheduled Scan.job
    2009-05-02 22:32 . 2008-07-08 23:33
    d
    w c:\program files\Common Files\Wise Installation Wizard
    2009-05-02 04:08 . 2006-09-07 02:01
    d
    w c:\program files\MSN Messenger
    2009-04-30 06:06 . 2006-09-06 23:09
    d--h--w c:\program files\InstallShield Installation Information
    2009-04-30 04:47 . 2006-09-06 03:55 76487 ----a-w c:\windows\pchealth\helpctr\OfflineCache\index.dat
    2009-04-28 23:19 . 2008-02-24 06:32 284 ----a-w c:\windows\Tasks\AppleSoftwareUpdate.job
    2009-03-13 07:26 . 2009-03-13 07:26
    d
    w c:\program files\Microsoft Silverlight
    2009-03-06 14:22 . 2004-08-04 12:00 284160 ----a-w c:\windows\system32\pdh.dll
    2009-03-06 00:06 . 2009-03-06 00:06
    d
    w c:\program files\Safari
    2009-03-06 00:01 . 2007-08-20 15:57
    d
    w c:\program files\iTunes
    2009-03-06 00:00 . 2009-03-06 00:00
    d
    w c:\program files\iPod
    2009-03-05 23:50 . 2009-03-05 23:49
    d
    w c:\program files\QuickTime
    2009-03-05 23:48 . 2007-08-20 15:55
    d
    w c:\program files\Common Files\Apple
    2009-03-03 00:18 . 2004-08-04 12:00 826368 ----a-w c:\windows\system32\wininet.dll
    2009-02-20 18:09 . 2004-08-04 12:00 78336 ----a-w c:\windows\system32\ieencode.dll
    2009-02-09 12:10 . 2004-08-04 12:00 729088 ----a-w c:\windows\system32\lsasrv.dll
    2009-02-09 12:10 . 2004-08-04 12:00 714752 ----a-w c:\windows\system32\ntdll.dll
    2009-02-09 12:10 . 2004-08-04 12:00 617472 ----a-w c:\windows\system32\advapi32.dll
    2009-02-09 12:10 . 2004-08-04 12:00 401408 ----a-w c:\windows\system32\rpcss.dll
    2009-02-09 11:13 . 2004-08-04 12:00 1846784 ----a-w c:\windows\system32\win32k.sys
    2009-02-08 07:02 . 2004-08-03 22:59 2066048 ----a-w c:\windows\system32\ntkrnlpa.exe
    2009-02-06 11:11 . 2004-08-04 12:00 110592 ----a-w c:\windows\system32\services.exe
    2009-02-06 11:08 . 2004-08-04 12:00 2189056 ----a-w c:\windows\system32\ntoskrnl.exe
    2009-02-06 10:39 . 2004-08-04 12:00 35328 ----a-w c:\windows\system32\sc.exe
    2009-02-05 07:22 . 2006-12-25 19:50 27640 ----a-w c:\documents and settings\Rebecca Jackson\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2009-02-05 07:11 . 2006-09-06 03:42 67 --sha-w c:\windows\Fonts\desktop.ini
    2009-02-05 07:08 . 2006-09-06 03:54 23444 ----a-w c:\windows\system32\emptyregdb.dat
    2009-02-05 06:24 . 2009-02-05 06:25 410984 ----a-w c:\windows\system32\deploytk.dll
    2009-02-03 19:59 . 2004-08-04 12:00 56832 ----a-w c:\windows\system32\secur32.dll
    2006-09-07 02:05 . 2006-09-07 02:05 8 --sha-r c:\windows\system32\F084E71B5F.sys
    2006-12-22 09:44 . 2006-09-07 02:05 5538 --sha-w c:\windows\system32\KGyGaAvL.sys
    .
    ((((((((((((((((((((((((((((( [EMAIL="SnapShot@2009-05-03_01.33.43"]SnapShot@2009-05-03_01.33.43[/EMAIL] )))))))))))))))))))))))))))))))))))))))))
    .
    + 2009-05-04 01:11 . 2009-05-04 01:11 16384 c:\windows\Temp\Perflib_Perfdata_910.dat
    + 2009-05-04 01:10 . 2009-05-04 01:10 16384 c:\windows\Temp\Perflib_Perfdata_520.dat
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
    "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
    "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-12-16 761945]
    "NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
    "QuickFinder Scheduler"="c:\program files\WordPerfect Office X3\Programs\QFSCHD130.EXE" [2006-07-05 77892]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-05 136600]
    "RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2005-01-12 32768]
    "AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2007-12-07 71008]
    "HostManager"="c:\program files\Common Files\AOL\1184763857\ee\AOLSoftware.exe" [2006-11-17 50736]
    "Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2005-10-26 159744]
    "LogitechCommunicationsManager"="c:\program files\Common Files\Logitech\LComMgr\Communications_Helper.exe" [2006-06-26 497200]
    "LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam10\QuickCam10.exe" [2006-06-26 614960]
    "LVCOMSX"="c:\program files\Common Files\Logitech\LComMgr\LVComSX.exe" [2006-06-26 243248]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
    "igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
    "igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
    "igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-06 413696]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-07 290088]
    "avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000]
    "SkyTel"="SkyTel.EXE" - c:\windows\SkyTel.exe [2006-05-16 2879488]
    "BluetoothAuthenticationAgent"="bthprops.cpl" - c:\windows\system32\bthprops.cpl [2008-04-14 110592]
    "RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2006-05-18 16207872]
    (Angus is my dog, not me ...) ;)
This discussion has been closed.
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