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Sky charged me for free calls!
1882
Posts: 496 Forumite
in Phones & TV
Got my Skytalk bill in today (the first since I requested a paper one as I generally forget to check online) and low and behold they've billed me 8p + VAT for 12 calls between 15th April and 19th April. Calls made before that and indeed after weren't charged but these ones were! 
I double checked that they were all off-peak or at weekends and they were and had a look at Sky.com to make sure they hadn't changed the rules. It took 25 minutes on the phone to Sky to get it sorted but how many people would not check/notice such charges (admittedly, probably not many people who use this site).
Just a heads up folk!
I double checked that they were all off-peak or at weekends and they were and had a look at Sky.com to make sure they hadn't changed the rules. It took 25 minutes on the phone to Sky to get it sorted but how many people would not check/notice such charges (admittedly, probably not many people who use this site).
Just a heads up folk!
0
Comments
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Thanks for the heads up. I imagine this is because Sky have only recently been offering their own line rental/sky talk combination?0
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Were they all 01 or 02 numbersmake the most of it, we are only here for the weekend.
and we will never, ever return.0 -
They all started 01. I pay Sky for my line rental as I use my mobile during peak hours.0
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cant say i have ever had any problems with sky talk
or line rental. But like you i usually scour though mine lolmake the most of it, we are only here for the weekend.
and we will never, ever return.0
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