Calling all postmen/women-stolen parcels

purple-smartie

I know a local postman has stole my letters in the past as he has emailed me telling me what was in them and that he had put my little boys photos i was sending to his grandma through the shredder

hollydays

Due to another posters advice,he will claim,just trying to do it officially,there is a body thats told him if he gets no reply within one month they will handle it.Thanks for all your advice,will def go and see Manager too.

Claudie

I have claimed for my missing parcels but it is just the frustration of it all! I then thought Signed For may help but that seems to do nothing other than delay the parcel more.

We have also had parcels go missing America to here - that is even more frustrating as you have to wait 90 days for "investigations" which tell you nothing.

I can feel my blood pressure simmering ... I will be well and truly on my soap box when we have size based pricing in the summer. I may never post another thing!

big_ste

Firstly, My partner is a postie, and 99.999 %of posties are honest and hardworking and they are very p***ed off with the thefts that are occuring. My partner is sick of being tarred by a very damaging brush.
Firstly the royal mail have a internal affairs dept (like a police force), i suggest you complain and complain to the delivery office managers at the senders and recievers end and ask them to do a investigate the problem ask them for test postings to be done. If no joy complain to Alan Leighton the MD!
Never ever discuss with your postie the problem as if he is the rotten apple, then your are just going to bury it underground.
These investigations may take weeks and weeks to conclude as they have to assign the scale of the problem and set up test address in the area to post to.
However the royal mail as a organisation are letting themselves down very badly. at my partners office a employee resigned as they were found to be not delivering the mail en mass and when there home was raided by the royal mail internal hundreds of letters were found unopened some where opened and you then cant tell how much stuff was opened and the evidence etc sold on or packaging was destroyed. THis person was allowed to resign, not sacked, not fired, not even a official warning. The Police were not involved, so the whole situation got swept under the carpet again, this lack of prosecution has lead the organisation to be targeted by thieves how know that when they get caught 6 monthes down the line they resign, and it becomes a risk free crime with no repercussions at all.
The geniune staff are going mad as they are all now seen as a bunch of robbers as they previous messages imply, with no hard action to right the wrongs

big_ste

send anything of value special delivery as it is tracked and recorded at every movement between postal offices and when the postie takes it out of the office and on to the streets and is insured, only a complete idiot would try and steal a special delivery as they would be caught immediatly.

Apple_2

Well I always thought recorded was safe until now.

Letter sent late March, rec'd by company but Royal Mail site shows untrackable because undelivered.
Letter posted last Monday with postal order in, shows untrackable because undelivered.
Seems even recorded is useless these days.

Big ste - similar story. My cousin had an Irish lad stay with her for about 9 months. Knew his family from Ireland so put him up. He was temping throughout for the P.O. When he left they found tons & tons of undelivered post in his bedroom. Cousin and her son secretly went out night after night and gradually dropped all this post into postboxes so at least it got into the system. She didn't report it because she didn't want to fall out with his family.
With the amount of 'casuals' they employ and total lack of organisation, it's a total mess.

big_ste

recorded delivery only gets a signature upon delivery, but the item is not tracked from the post office you sent it from, so if it is stolen at a royal mail sorting office or by postie on round, the is no record of where the item is supposed to be and there is no reponsibility assigned to the letter.

As far as the Resignation issue goes this has happened on quite a few occasions in my area but it never gets in the public domain, should be leaked to the press i suppose

LilacLillie

My postman usually tells me what's in my letters (by mistake I hope! He'll say oh I see you got a letter about such and such).
He even once told me on an opened package 'its only a cheap keyring, we thought it was a ring or something else back at base'.
So I guess if it had been I wouldn't have gotten it then?
When I complained they just say they can't get the staff.

My son quit his job on 11 th March. A long story, but the company sent him a letter (recorded) stating that they would give him time till 31st March to change his mind and in the meantime wouldn't be accepting his notice.
He never recieved the letter. Today they re-sent it with a proof of recorded and a signature. Needless to say it wasn't signed by anyone at this address.
It has caused him problems with signing on for Job seekers and he's had no money from his work, as they were waiting on a reply from him to their letter.
It causes so much anxiety and yet when you complain they say the most stupid things. The daftest one was once when I complained (I very often do and its a pay number, so have to pay to complain knowing you'll get no joy), they guy said 'Oh I know your address. It's just the guy on that round doesn't understand English and can't read very well'..................................................................????????????
LL

Claudie

Big ste my Dad (stupidly) sent me cash through the post but he used Special Delivery as he thought this was safe. He went into the PO at 450 pm, closing time was at 5 pm and only one staff member was at the desk.

Well when the envelope went "missing" it showed as being signed into his local post office at 4:51 but it was never tracked as leaving that PO..he had to wait three months for an investigation which told him Royal Mail lost his parcel and he could claim back only his £5 postage. The package couldn't be insured as he sent cash and this is not insurable. Sad and yes he should have known better but he is old and still trusts people (well he did until then).

Even when they knew where the parcel was taken from they wouldn't help. He never received so much as an apolgy, just a cheque for his postage and that took over 3 months.

hollydays

Thanks to everyone,just spoke to my son today,says he has now received a reply asking him for proof of posting,obviously difficult as 1 or 2 items were just 1st class stuff.He says they seem to think its all about the money,but hes more concerned about the fact of the thefts.Says hes now having his stuff delivered to his work,and is going to pass the complaint across to the organisation who deal with this stuff.I will update you to let you know whats happened.Thanks to big ste re thr test address suggestion,thats exactly what i want,in fact i would do it myself if it was workable ,but it clearly isnt.