hi broadband help

david_cougar

am virgin media custumer reciving my broadband through the telephone line currently as i did a speed test, only getting 1.5 meg what can i do to improve this as ,there is no cable availibile.in my area also does having a ani virus slow it down am using AVG FREE,if it is the fault of the signal coming down the phone line wold swapping providers help i used 3 different speed test sites all where a bit cose to one another .sorry this is also when the phone is not in use . promis my typing will improve:D

DCodd

There are numerous reasons for a low speed connection, distance from the exchange, quality of the cables entering your premisies, length of the cable from telephone point to router and from router to computer (if not wireless) and more.

What speed do Virgin quote? (very unlikely that you will receive full speed over a telephone line)

Your router is it ADSL2 if not higher speeds will not be available to you as I found out when AOL told me they were increasing my speed to 8mbs from 2mbs for free, my router being only ADSL couldn't handle more than 4mbs:rolleyes:

david_cougar

length of telephone lead to router 3 feet, router to computer about the same, and 54 mpbs,netgear adsl /2 and exchange about half a mile and as for quality of wires all bt standard thanks think i will carry on with trying to speed it up

penrhyn

In order for people to help you please post your line stats as requested above.
(Preferably whilst connected to your Master test socket)