webcam and skype help needed

flyingbug

I have just bought a logitech webcam to use for skype

I managed to install everything ok

but when I use skype to talk to family in USA ,I can see them fine and they are moving about etc

but this end freeze after I have been on skype for a couple of minutes and I have to switch of video and then switch on again ,it then freeze's again

I do not know much about computers or webcams so hope someone can tell me what's wrong
thanks

Marty_J

I would think it's more likely to be a problem with your internet connection rather than your webcam.

Are you doing anything else when you're talking on Skype? Anyone else using the internet at the same time?

johng_uk

It does sound like a connection problem.

Have you tried using another software to test - i.e. Windows Live Messenger?

flyingbug

Thankyou MartyJ and Johng-uk for your replies

I am not doing anything else while on Skype.

I am with Tiscali maybe the connection problem is to do with them

johng_uk

flyingbug wrote: »

Thankyou MartyJ and Johng-uk for your replies

I am not doing anything else while on Skype.

I am with Tiscali maybe the connection problem is to do with them

Nps.

Try chatting to your family using MSN messenger or Yahoo messenger (or equivelant).

If this goes ok, then it would rule out the connection idea and narrow down the options!

WelshRed_2

Another thing you may want to try (providing it isn't the internet connection - would be making sure that you have the latest version of Skype / Drivers for your webcam.